Veterinary Receptionist

Alliance Animal Health; Franklin (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance

HSA/FSA

Paid vacation

Paid sick leave

Paid parental leave

CE allowance

Tuition reimbursement

Referral bonus

Job summary

Franklin Animal Clinic in Franklin, IN is seeking an experienced receptionist to greet clients, triage concerns, and manage appointments in a fast-paced, small-animal practice.

The role emphasizes compassionate communication, multi-tasking, and organizational skills. Training and development opportunities are provided, with potential for growth while supporting a caring team dedicated to patient well-being.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Tools

Computer skills

Job description

Franklin Animal Clinic is a well-established, progressive, fast paced 6doctor small animal practice located in Franklin, IN. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery,Digital Full Body and Dental X-Ray, Ultrasound, CT, Full In-House Idexx Laboratory, In-House Pharmacy, Cold Therapy Laser, Surgical Laser, 24-hr Nursing Care, MedicalBoarding& more.

To learn more about us click here.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development OpportunitiesReferral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.