Veterinary Receptionist

Fountain-Inn-Animal-Clinic; Fountain Inn (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fountain Inn Animal Clinic in Fountain Inn, SC is seeking a friendly receptionist to join a growing, community-focused practice under Mission Pet Health. You will manage a multi-line phone system, greet clients warmly, maintain medical records, schedule appointments, and handle payments while supporting compassionate care.

We value excellent communication, organization, and teamwork. Experience with veterinary software is preferred, and some weekends/holidays may be required, with a stable

Qualifications

• Customer service mindset with a love for animals.
• Excellent communication skills and composure in stressful situations.
• Strong organizational abilities to manage schedules and records.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care by maintaining medical records and appointment schedules.
• Process financial transactions and support efficient hospital operations.
• Advocate for pet wellness through clear, compassionate client interactions.

Skills

Customer service mindset

Excellent communication skills

Strong organizational skills

Team player

Experience with veterinary software

Tools

Veterinary software

Job description

At Fountain Inn Animal Clinic, you join a practice deeply rooted in the Fountain Inn community since 2016, dedicated to treating every small animal patient like our own. Our commitment to comprehensive pet wellness, advanced care, and emergency services is widely recognized, highlighted by our outstanding 4.8-star Google rating. When you become one of our passionate teammates, you step into an established environment where collaboration and high-quality medicine are the standard. This is a crucial chance for you to bring your expertise to a trusted clinic and begin doing your best work immediately.Joining Fountain Inn Animal Clinic means becoming part of a supportive network that puts your professional success first. We recognize that career growth takes intentional support and investment. All of our teammates benefit from a culture that encourages continuing education, ensuring you can pursue leadership roles or specialized credentialing. Veterinarians at our clinic have direct access to internal specialty consultation and structured educational programs designed to help you succeed in achieving your career goals. We are dedicated to investing in the skills you need to grow and advance within the veterinary profession.Fountain Inn Animal Clinic is equipped to handle comprehensive care, moving beyond routine exams to provide crucial advanced testing and diagnostics. You will have the opportunity to utilize cutting-edge imaging technology, including on-site CT scans, ensuring accurate and timely diagnoses for your patients. Our practice places a strong emphasis on detailed surgical procedures and dentistry, alongside providing urgent care to address emergency needs. This robust service list ensures that you will maintain a dynamic and challenging caseload that allows you to continually apply and expand your clinical expertise.Located in Fountain Inn, South Carolina, you are situated in a growing and engaged community that highly values its veterinary partners. Fountain Inn offers a refreshing small-town atmosphere while providing convenient access to larger metropolitan areas. You will enjoy a stable work-life balance with consistent hours from Monday through Friday, allowing you weekends free to explore the surrounding natural beauty of the Upstate region. This supportive location is the ideal place to settle and focus entirely on providing outstanding medicine.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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