Veterinary Receptionist

Georgetown Veterinary Hospital Inc; Charlottesville (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement options

Life Insurance and Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care for your/家庭

Job summary

Georgetown Veterinary Hospital in Charlottesville, VA is seeking a friendly receptionist to manage the front desk with professionalism and warmth. You will greet clients, handle multi-line calls, schedule appointments, and process payments while supporting medical staff with accurate client communication.

The role emphasizes compassionate care, teamwork, and growth opportunities within a large national network. A welcoming work environment, ongoing education, and benefits are provided.

Qualifications

• Customer-service oriented receptionist with a friendly, professional demeanor.
• Strong communication and multitasking abilities for a busy front desk.
• Ability to manage appointments, records, and payments accurately.
• Willingness to adapt and collaborate with the team in a veterinary setting.

Responsibilities

• Be the director of first impressions at the front desk.
• Ensure seamless care coordination by handling schedules, records, and payments.
• Educate clients on services and preventive care to support patient health.
• Provide a compassionate, empathetic presence to clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Georgetown Veterinary Hospital (Charlottesville)

Pay Class

Full-Time

Base Min.

$ 18.5

Base Max.

$ 22

Description & Requirements

Company Overview

Georgetown Veterinary Hospital, located in beautiful Charlottesville, VA, offers a truly unique opportunity to join a respected and compassionate medical environment. We are defined by our commitment to excellent patient care and a supportive atmosphere where every teammate is valued. Our community clearly trusts the high quality of medicine we deliver, reflected in our exceptional 4.7-star Google rating. We are actively looking for a dedicated veterinary professional who is ready to make a significant impact and grow alongside our experienced team.When you join Georgetown Veterinary Hospital, you become part of a larger network dedicated to ensuring you can do your best work every day. Our goal is to eliminate workplace friction so you can focus entirely on patient care. We provide structured mentorship, continuous education access, and support for your career goals, whether you are pursuing credentialing as a technician or looking to move into a leadership role. We believe in investing in our teammates, creating stability and providing the resources necessary for everyone to succeed professionally and personally.As a medical professional here, you will have the chance to practice high-level care utilizing advanced diagnostics and procedures. Our hospital is equipped to handle complex cases, routinely performing Surgery, comprehensive Dentistry, advanced Ultrasound, and managing Internal Medicine cases. Furthermore, being connected to a broader specialty network means you always have access to internal consultations, ensuring that even the most complex patient challenges are met with expert collaborative knowledge. This commitment to advanced medical support allows you to elevate your skills and practice the sophisticated medicine you desire.Charlottesville, VA, offers an outstanding quality of life that perfectly balances history, culture, and outdoor recreation. Situated at the foothills of the Blue Ridge Mountains, you will find immediate access to hiking, wineries, and picturesque natural beauty. As the home of Thomas Jefferson’s Monticello and the University of Virginia, the city possesses a vibrant, educated culture with excellent restaurants, music venues, and art scenes. This is the ideal community if you are looking for a place where you can launch a rewarding veterinary career while enjoying a dynamic, high-quality, and stimulating environment outside the clinic doors.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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