Veterinary Receptionist

Mission Pet Health; Fort Walton Beach (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Discounted pet care for your own pets

Online discount platform access

Teladoc 24/7 doctor access

Medical, dental, vision insurance

Job summary

Mission Pet Health in Fort Walton Beach, FL is seeking a receptionist to be the voice and face of our AAHA-accredited practice. You’ll manage a multi-line phone system, greet clients warmly, handle schedules and payments, and support seamless care coordination across the team.

Our benefits package supports growth and wellness, with opportunity for professional development and access to network-wide resources.

Qualifications

• Excellent customer service and front desk hospitality.
• Experience with veterinary software is a plus.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Manage multi-line phone system and greet clients professionally.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and ensure smooth hospital operation.
• Provide empathetic, calm support to clients and pets.

Skills

First impressions

Care coordination

Pet health advocacy

Compassionate service

Job description

Companion Animal Hospital & Boarding Center in Fort Walton Beach, FL, is where compassionate small animal medicine meets commitment to excellence. We are proud to be an AAHA Accredited practice, a designation that reflects our unwavering standards for patient care and facility maintenance. This commitment to quality is why the community has rewarded us with an outstanding 4.8-star Google rating. We invite you to join a dedicated group of teammates who focus daily on delivering the highest level of comprehensive veterinary care. If you are looking for a place where you can genuinely grow, our network offers unparalleled support designed to help every teammate do their best work. We believe in providing robust educational opportunities, including tuition support and mentorship programs, whether you are pursuing credentialing as a veterinary technician or aiming for a leadership position. Our culture prioritizes continued learning and career achievement, ensuring that your long-term professional goals are always within reach as part of our supportive family of hospitals. The quality of medicine at our AAHA Accredited hospital is paramount. You will be practicing comprehensive small animal medicine supported by the entire breadth of our network. This includes seamless access to internal specialty consultations and resources that allow you to manage complex cases confidently. We ensure our veterinarians and technicians have the tools, protocols, and continuing education necessary to maintain the high standards of care expected by our community and required by AAHA. Fort Walton Beach, Florida, is a highly desirable community, known for its strong connection to local businesses like ours. Our high 4.8-star Google rating is a direct reflection of the trust and loyalty we have earned in this area. You will find that practicing medicine here allows you to develop deep, lasting relationships with clients who are truly invested in their pets’ long-term health.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.