Veterinary Receptionist

VCA Animal Hospitals; Dunwoody (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

VCA Dunwoody Veterinary Center is seeking a part-time Client Service Representative to join their team. This role is essential for providing a positive experience for clients and their pets, managing appointments, and supporting the veterinary team. Ideal candidates will have customer service experience and a passion for animal care.

Benefits

Competitive compensation

Comprehensive benefits package

Medical, dental, and vision insurance

Paid vacation and sick days

401(k) plan

Generous employee pet discounts

Qualifications

• Previous experience in a customer service or veterinary setting preferred.
• Strong communication and interpersonal skills.
• Proficiency with computer systems and scheduling software.
• Passion for animals and a commitment to client education.

Responsibilities

• Provide exceptional customer service in person, over the phone, and via email.
• Schedule appointments, manage patient check-ins/check-outs, and process payments.
• Educate clients on hospital services, wellness plans, and pet care.
• Assist in handling client concerns with professionalism and empathy.

Skills

Customer service

Communication

Interpersonal skills

Proficiency with computer systems

Job description

Address: 1660 Mt Vernon Rd, Dunwoody, GA 30338

VCA Dunwoody Veterinary Centeris excited to expand our team and is currently seeking a part-time Client Service Representative (Veterinary Receptionist)!

Schedule: Part-time opportunity

About Us: VCA Dunwoody Veterinary Center is a full-service facility offering preventative and routine care, surgery and dental procedures. We pride ourselves on maintaining a supportive, team-oriented culture where learning and professional development are encouraged.

As a CSR, you will be the first point of contact for clients and their pets, ensuring a welcoming and positive experience. Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.

Key Responsibilities:

• Provide exceptional customer service in person, over the phone, and via email.
• Schedule appointments, manage patient check-ins/check-outs, and process payments.
• Educate clients on hospital services, wellness plans, and pet care.
• Maintain accurate patient records and handle administrative tasks efficiently.
• Assist in handling client concerns with professionalism and empathy.
• Work collaboratively with veterinary teams to ensure smooth hospital operations.

Qualifications & Skills:

• Previous experience in a customer service or veterinary setting preferred.
• Strong communication and interpersonal skills.
• Proficiency with computer systems and scheduling software.
• Passion for animals and a commitment to client education.

If you’re passionate about veterinary medicine and want to be part of a supportive, growth-oriented team, we’d love to hear from you. Apply today!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com