Veterinary Receptionist

Holt Veterinary Clinic; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading animal hospital in Dallas, Texas is seeking a Veterinary Receptionist to manage client interactions, schedule appointments, and assist in the clinic's operational duties. The ideal candidate will possess excellent communication and customer service skills, along with a familiarity with veterinary medical terminology. This full-time position offers a pay range of $17-$21 per hour based on experience and includes benefits such as health care plans and educational assistance.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Paid Time Off (Vacation & Public Holidays)

Qualifications

• Experience with standard office equipment.
• Flexibility to work weekends and holidays.
• Ability to handle stressful situations effectively.

Responsibilities

• Receive and place calls to schedule appointments.
• Maintain documentation through client and pet records.
• Provide education on pet health and treatments.

Skills

Customer service skills

Communication skills

Organizational skills

Veterinary medical terminology

Tools

Veterinary software

Job description

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Holt Veterinary Clinic provided pay range

This range is provided by Holt Veterinary Clinic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $21.00/hr

About This Location:

Holt Veterinary Clinic is located in Dallas, Texas and has been serving the community since 1946. We are a full-service animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. Here at Holt Veterinary Clinic, our commitment to combining cutting edge medicine with old-fashioned services has bridged our neighborhood's transition from unpaved roads to the bustling University Crossing district. If you are a passionate and caring team player, please apply today!

Overview

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
  
  

Responsibilities / Qualifications

• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
  
  

Benefits

• Pay range of $17-$21/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
  
  

Our team's continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization's success has not gone unnoticed, landing us recognition as #19 on Newsweek's "Most Loved Workplaces" list in 2022. Additionally, we have ranked among Inc. 5000's List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Administrative and Support Services

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