Veterinary Receptionist

Mission Pet Health; Clarkesville (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Employee Assistance Program (EAP)

Teladoc access

Pet care discounts

Job summary

Mission Pet Health's Clarkesville Veterinary Hospital in Clarkesville, GA, is seeking a friendly receptionist to join our medical team. You will manage a multi-line phone system, greet clients, schedule appointments, and help with billing, ensuring every interaction reflects compassionate care.

We offer competitive pay, benefits, and opportunities for growth within a nationwide veterinary network, plus discounts on services for your own pets and access to Teladoc.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to multitask and prioritize.

Responsibilities

• Direct multi-line phone system and greet clients with a compassionate, professional demeanor.
• Coordinate appointments, maintain accurate records, and handle financial transactions.
• Educate clients on preventive care and hospital services to support pet wellness.
• Demonstrate empathy and professionalism, treating every pet like your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Clarkesville Veterinary Hospital has been the trusted partner in pet healthcare for the Clarkesville, GA community since 2005, built on a sincere belief that every animal deserves compassion and respect. We pride ourselves on providing comprehensive veterinary care where we genuinely treat your pets like our own. This commitment to quality and patient advocacy is confirmed by the outstanding 4.7-star Google rating our hospital maintains, reflecting deep community trust. If you are seeking a career opportunity where you can immediately leverage your skills and join a medical team dedicated to high standards of care, this is where you can do your best work. When you join Clarkesville Veterinary Hospital, you become part of a larger supportive network committed to your professional success. We provide the comprehensive resources and mentorship necessary for all our teammates to grow their careers. You will find targeted programs in place designed to support your continuous development, whether that involves pursuing specialized skills, achieving credentialed technician status, or moving into leadership positions within the practice. We ensure you have the structural support and educational assistance needed to succeed at every stage of your veterinary journey. You will practice high-quality, comprehensive small animal medicine at our facility. Our wide range of services emphasizes strong proactive Wellness and Prevention protocols, supported by robust Testing and Diagnostics capabilities to ensure accurate patient assessment. Beyond routine care, you will be involved in Advanced Care procedures, various Surgical Procedures, and providing essential Urgent Care, allowing you to manage complex cases and serve critical community needs. Established in 2005, we have maintained a long-standing dedication to offering the best medical options available to our loyal client base. Clarkesville Veterinary Hospital is located conveniently in Clarkesville, GA, serving a close-knit and dedicated pet-owning community. Our schedule allows for professional consistency and work-life balance, operating full days Monday through Friday, with a half-day shift on Saturdays to ensure comprehensive community coverage. Joining us provides you the chance to quickly build deep, meaningful relationships with the clients and the neighbors we have served faithfully for nearly two decades.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.