Veterinary Receptionist
Crestview Veterinary Clinic, LLC
A complete application in a minute — tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Crestview Veterinary Clinic in Austin, TX is seeking a receptionist who will be the initial touchpoint for clients and their pets. You will manage a multi-line phone system, greet visitors, and ensure every interaction reflects compassionate care, while coordinating appointments and maintaining medical records.
Ideal candidates love animals, communicate well under pressure, and are flexible to work weekends/holidays. Veterinary software experience is a plus in this fast-paced practice.
Qualifications
- A passion for providing excellent customer service.
- Exceptional communication skills in a fast-paced environment.
- Strong organizational abilities and multitasking.
- Collaborative, team-first mindset with the ability to work independently.
Responsibilities
- Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, reflect compassionate care.
- Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, handle financial transactions.
- Advocate for Pet Health: educate clients on preventative care and hospital services to ensure pets receive the best care.
- Embody Compassion and Empathy: be a calming presence, treat each pet like your own.
Skills
Tools
Job description
Crestview Veterinary Clinic has served as a trusted partner in pet healthcare for the Austin community and beyond since 2018, providing comprehensive veterinary care and urgent care. Our culture is built on a mission of treating pets like our own and delivering exceptional service through open communication. The community’s trust is reflected in our excellent 4.9-star Google rating. We invite you to join a dedicated group of professionals where you are empowered to succeed and build meaningful, long-term relationships with pets and their owners.As part of a respected network with sister locations across Austin, Crestview Veterinary Clinic is dedicated to helping all teammates do their best work. We maintain a culture of mentorship and support, understanding that professional growth is continuous. We have established internal programs designed to help you achieve your career aspirations, whether that involves moving into leadership, seeking specialized training, or becoming a credentialed technician. You will find a stable and welcoming environment where you are supported in every stage of your career.The level of medicine practiced at Crestview is advanced and varied, ensuring that you are consistently challenged and engaged. We offer a full suite of services including advanced care, surgical procedures, comprehensive testing and diagnostics, and urgent care. Our focus is on providing meticulous, high-quality treatment that goes beyond standard wellness and prevention. This strong commitment to advanced veterinary medicine gives you the resources necessary to manage complex cases and refine your procedural skills daily.Located in Austin, Texas, you will find yourself in one of the country’s most vibrant and sought-after cities. Austin is renowned for its unique blend of outdoor activity, dynamic cultural events, and world-famous live music. This energetic locale provides the perfect backdrop for a professional career, offering a high quality of life and a strong sense of community. Austin is a growing hub that values innovation, making it an ideal place to both live and further your career goals.
Job Description
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
A competitive hourly rate or salary based on your experience and role.
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.
Location:Crestview Veterinary Clinic on Airport Road
Location:Richmond Valley Veterinary Practice
Location:River City Veterinary Hospital (Richmond)
Location:Kennesaw Mountain Veterinary Services
Location:Buies Creek Veterinary Hospital
Location:FloridaWild Veterinary Hospital
Location:Georgetown Veterinary Hospital (Georgetown)
Location:Livewell Animal Hospital of Elizabeth
Location:Phoenix Mountain Animal Hospital
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
