Veterinary Practice Manager — Lead Teams & Pet Care

Destination Pet, LLC; Aurora (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k match

Pet discounts

Generous PTO

Career growth

Job summary

Destination Pet, LLC is seeking an experienced Practice Manager to lead the team at Dugan's Veterinary Hospital in Aurora, CO. The role oversees clinic operations, staff management, customer service, and budgetary control to ensure exceptional pet care and a smooth daily flow.

The ideal candidate has 5+ years of full P&L management experience in hospitality, service, or retail, with strong people skills and veterinary industry familiarity.

Qualifications

• BS/BA or CVT is a plus.
• Must be a passionate team player and a strong motivator.
• Must have a strong background in driving performance through strong people management.
• Five+ years in full P&L management responsibility preferably in hospitality, service and/or retail environments.
• Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public.
• Proficiency in Microsoft Office Suite and database applications.
• Ability to multi-task with strong time management skills.
• Excellent oral presentation, writing, and analytical skills.
• Strong interpersonal, communication, and motivational skills.
• Must have exceptional strong customer service experience and skills.
• Veterinary experience required.
• Must have experience in managing inventory and accounts payable.

Responsibilities

• Oversee clinic operations and budget.
• Manage staff including hiring, training, performance reviews.
• Ensure exceptional customer service and frontline support.
• Schedule staff and manage payroll within budget.
• Ensure compliance with OSHA/EEOC/ADA and labor laws.
• Handle marketing programs and local events.
• Maintain inventory control and supplies.
• Respond to customer and staff inquiries and complaints.

Skills

Staff management

Payroll management

Budgeting

Customer service

Operations leadership

Marketing coordination

Inventory control

Problem solving

Communication

Education

BS/BA or CVT

Tools

MS Office

Database applications

Job description

Destination Pet, LLC is seeking an experienced Practice Manager to lead the team at Dugan's Veterinary Hospital in Aurora, CO. The role oversees clinic operations, staff management, customer service, and budgetary control to ensure exceptional pet care and a smooth daily flow.

The ideal candidate has 5+ years of full P&L management experience in hospitality, service, or retail, with strong people skills and veterinary industry familiarity.