Veterinary Practice Manager

Accreditation Council for Graduate Medical Education; Rockville (MD); On-site; USD 102,000 - 125,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) + match

PTO and parental leave

CE allowance

Licensure support

VTNE/VTS support

Disability coverage

Mental health support

Pet insurance

Associate discounts

Scrub allowance

Referral bonuses

Job summary

BluePearl Pet Hospital in Rockville, MD is seeking a dynamic Veterinary Practice Manager to lead our hospital operations, mentor staff, and ensure exceptional patient care and client service.

You will oversee medical and client service teams, guide financial strategy, and foster a compliant, collaborative work environment with growth opportunities. The role offers a competitive salary and good benefits including CE allowances.

Qualifications

• Bachelor's degree preferred; CVPM designation a plus.
• 3-5 years managing professionals in complex organizations.
• Experience in veterinary/human medicine, hospitality, or client services is desirable.

Responsibilities

• Mentor, develop and lead a mixed team of hourly and professional staff.
• Oversee doctors, medical staff, and client-service teams for growth.
• Guide financial and strategic business development to profitability.
• Manage internal HR issues and employment law compliance.
• Maintain confidentiality and demonstrate sound business judgment.

Skills

Team leadership

Time management

Customer service

Confidentiality

MS Office

Education

Bachelor's Degree

CVPM designation a plus

Tools

MS Office Suite

Google applications

HRIS tools

Job description

BluePearl Pet Hospital is seeking a dynamic and motivated Veterinary Practice Manager to lead our team in Rockville, MD. This vital role is responsible for optimizing day-to-day hospital operations, supporting and developing team members, and creating an environment where exceptional veterinary care and client service can thrive.

Pay: $102,000 - $125,000 / year

This pay band is dependent on experience and advancement through our competency assessment tool.

Duties of a Veterinary Practice Manager:

• Mentor, develop and lead a mix of 30+hourly and professional team members to excel and become a successful team focused on patient care.
• Partner and oversee the doctor team, medical team, and client service representatives, guiding them to the next level of development.
• Guide the financial and strategic business development to achieve hospital profitability.
• Expertly handle the primary care DVM and patient referral base with a high level of sensitivity
• Develop intra-staff relationships with a command of HR-related issues and state, federal, local legal compliance of relevant employment law.

Experience Preferred:

• Education: Bachelor\'s Degree preferred. CVPM designation a plus.
• Experience: 3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.

Skills/Knowledge

• Excellent time management, follow through and organizational skills
• Ability to perform multiple and diverse tasks simultaneously, giving great attention to detail
• Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
• Ability to work effectively in a team environment as well as independently
• Ability to completely maintain confidentiality and discretion in business relationships and exercise sound business judgment
• Skilled in use of MS Office Suite, internet (Google) applications

Why BluePearl?

We offer advanced medicine, ongoing professional development, and clear pathways for growth - all within a supportive, team-oriented culture that values your expertise. Here at BluePearl, your skills make a real impact. Work alongside passionate specialists and emergency teams, access leading-edge resources, and be part of a culture that prioritizes collaboration, learning, and exceptional patient care every day.

We value your health and well-being as an associate by providing you with the following:

• Comprehensive medical, dental, vision, 401(k) + employer matching, PTO, paid parental leave, + more.
• Annual CE allowance, free training, and access to 2,000+ medical journals.
• Licensure, VTNE, and VTS support.
• Company-paid disability coverage.
• Mental health support, including 12 free therapy sessions annually
• Pet insurance, associate discounts, scrub allowance, and referral bonuses

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.