Veterinary Practice Manager

BluePearl Pet Hospital; Nashville (TN); On-site; USD 88,000 - 125,000; Full time

Job summary

BluePearl Pet Hospital in Nashville, TN seeks an experienced Practice Manager to oversee day-to-day operations of a busy emergency and specialty hospital, ensuring premier customer service and patient care.

You will mentor and lead a diverse team, support the doctor group and client service staff, and drive financial strategies to ensure hospital profitability while maintaining compliance and high standards.

Qualifications

• Bachelor’s degree preferred; CVPM designation a plus.
• 3–5 years of proven management experience in complex organizations.

Responsibilities

• Mentor and lead a 30+hourly and professional team across departments.
• Oversee doctor, medical, and client service teams to develop to next level.
• Guide financial and strategic business development to achieve hospital profitability.
• Manage HR-related issues and ensure compliance with state, federal, and local employment laws.
• Oversee day-to-day operations to enable premier veterinary care.

Skills

Time management

Organizational skills

Leadership

Customer service orientation

Confidentiality and discretion

Google applications

MS Office Suite

Education

Bachelor’s Degree

CVPM designation a plus

Tools

MS Office Suite

Google applications

Job description

BluePearl Pet Hospital in Nashville, TN is seeking an experienced Practice Manager to join our state-of-the-art emergency and specialty hospital.

• Are you a passionate leader who is ready to make a difference?
• Do you have excellent time management, follow through and organizational skills?
• Do you love building successful teams who provide premier customer service and patient care?

Salary: $88,000-$125,000

BluePearl Pet Hospital has an immediate need for a confident, caring, and results-driven Practice Manager to join our team. The Practice Manager plays a vital role in the hospital by handling the day-to-day operations of the practice in order for the staff to provide the best level of veterinary care to our customers.

As a Veterinary Practice Manager

• You will mentor, develop and lead a mix of 30+hourly and professional team members to excel and become a successful team focused on patient care.
• You will partner and oversee the doctor team, medical team, and client service representatives, guiding them to the next level of development.
• You will guide the financial and strategic business development to achieve hospital profitability.
• You will expertly handle the primary care DVM and patient referral base with a high level of sensitivity
• You will develop intra-staff relationships with a command of HR-related issues and state, federal, local legal compliance of relevant employment law.

Experience Preferred

• Education: Bachelor’s Degree preferred. CVPM designation a plus.
• Experience:3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.

Skills/Knowledge

• Excellent time management, follow through and organizational skills
• Ability to perform multiple and diverse tasks simultaneously, giving great attention to detail
• Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
• Ability to work effectively in a team environment as well as independently
• Ability to completely maintain confidentiality and discretion in business relationships and exercise sound business judgment
• Skilled in use of MS Office Suite, internet (Google) applications

Why BluePearl?

• Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
• We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
• To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

We value your health and well-being as an associate by providing you with the following:

• Medical, dental, vision, and life insurance options.
• Parental leave benefits
• Flexible work schedules
• 401k and retirement planning
• Time to reset, rewind, and reflect through our paid time off and floating holiday plans
• We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

BluePearlis committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.