Veterinary Practice Manager

Brief Media, Inc.; Austin (TX); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Employee discounts

Job summary

PAZ Veterinary - East is seeking a Veterinary Practice Manager to lead the East Austin team with vision, accountability, and heart. You'll guide daily operations, support staff development, and drive initiatives to enhance client and employee experiences while upholding the highest standards of care.

You'll collaborate with leadership to sustain a great hospital culture, manage staffing, and ensure financial success through efficient processes and a people-first approach.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 3-5 years of management experience, including customer service.
• Proven leadership experience in a veterinary or medical management setting.
• Experience in a practice setting with progressive responsibility is a plus.
• Strong communication and organizational skills, both written and verbal.
• Intermediate computer proficiency (Microsoft Office Suite) and ability to learn Practice Management Software.

Responsibilities

• Manage and coordinate the practice's overall operations with a collaborative team environment.
• Partner with Regional Operations Manager to develop long-term vision and goals.
• Lead, mentor, and motivate a compassionate veterinary team.
• Develop team through regular staff meetings, feedback, and annual reviews.
• Maintain compliance with OSHA and DEA requirements.
• Oversee client retention with exceptional service.

Skills

Leadership

Customer service

Communication

Organization

MS Office

Practice Management Software

Emotional intelligence

People management

Education

Bachelor's degree in Business or related field

Tools

Practice Management Software

Job description

Veterinary Practice Manager

Department: Administrative

Employment Type: Full Time

Location: Austin, Texas

Compensation: $57,000 - $65,000 / year

Description

A giant, warm hello from PAZ Veterinary - East!

At PAZ, we're redefining what it means to work in veterinary medicine. Our East Austin location is a vibrant, welcoming space where individuality is celebrated, collaboration thrives, and everyone — pets and humans alike — feels at home. With a unique culture, PAZ East isn't your typical veterinary clinic — it's a collective of compassionate professionals who care deeply about their community.

We dream big, love everyone, have fun at work, and excel together. Our mission is simple: to bring comfort to clients and pets — in sickness and in health — through empathy, innovation, and top-tier medical care.

We're seeking a Veterinary Practice Manager to lead our dynamic East Austin team with vision, accountability, and heart. This role calls for someone who's passionate about both people and pets, thrives in a culture of openness, and knows how to inspire excellence while protecting the vibe that makes PAZ so special.

You'll guide daily operations, support team development, and drive initiatives that enhance both the client and employee experience — ensuring the highest standards of care and service.

What You'll Do:

• Manage, plan, and coordinate the practice's overall operations while cultivating a supportive and collaborative team environment
• Partner with the Regional Operations Manager to develop long-term practice vision and goals
• Lead, mentor, and motivate a compassionate veterinary team at PAZ East
• Develop your team through regular staff meetings, one‑on‑one feedback, and annual reviews
• Maintain compliance with organizations such as OSHA and the DEA
• Manage client retention by demonstrating and reinforcing exceptional client service
• Oversee all financial responsibilities including payroll, accounts receivable, pricing, and inventory
• Partner with Hospital Leadership to lead the team, maintain a great hospital culture, and ensure financial success
• Implement efficient processes while maintaining our culture of creativity and care
• Foster accountability, communication, and team engagement
• Manage staffing, scheduling, and performance to keep the hospital running smoothly
• Collaborate with veterinarians and Innovetive Petcare leadership to support hospital goals and growth

What We're Looking For:

• Bachelor's degree in Business or a related field preferred
• 3-5 years of experience in a management role, including customer service experience
• Proven leadership experience in a veterinary or medical management setting
• Experience in a practice setting with progressive responsibility is a plus
• Strong leadership skills with high emotional intelligence and a collaborative mindsetExceptional communication and organizational skills, both written and verbal
• Intermediate computer proficiency (Microsoft Office Suite) and ability to learn Practice
• Management Software
• Effective delegation and time management skills with the ability to achieve results through others
• Positive interpersonal skills with staff and clients; thrives in a team environment
• Flexible, forward-thinking, and passionate about innovation and continuous improvement
• A people-first leader who values empathy, inclusivity, and accountability
• A dash of quirkiness and a love for Austin's unique energy — because fitting in at PAZ means embracing what makes you, you

Why You'll Love Working Here:

• Authentic Austin culture with a focus on individuality and respect
• Opportunities for training, career development, and continuing education
• Comprehensive benefits package including:
  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Employee discounts on services and products

A supportive, inclusive team that values both fun and focus

Cold brew on tap, community connection, and lots of four-legged friends

PAZ Veterinary - East | Peace to all.

Partnered with Innovetive Petcare — cultivating the future of veterinary medicine.