Veterinary Ops Manager - Special Projects Oct 2026

Curo Pet Care; Los Angeles (CA); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k

Personal pet care discount

Vacation and paid holidays

Job summary

Curo Pet Care is seeking an Operations Manager - Special Projects to oversee time-bound operational initiatives across our general practice and specialty hospitals. This remote role reports to the Director of Special Projects and involves project execution, SOP development, and data-driven updates for senior leadership.

The right candidate will have veterinary operations experience, strong coordination and data-analytic skills, advanced Excel/Sheets, and the ability to manage cross-functional

Qualifications

• Strong background in veterinary operations and leadership, including PIMS.
• Experience coordinating cross-site initiatives and dashboards.

Responsibilities

• Manage day-to-day execution of operational initiatives, including timelines, task lists, deliverables and follow-ups.
• Draft, edit and format standard operating procedures, operational playbooks, guidance documents and training materials.
• Coordinate multi-site rollouts and pilot programs, ensuring hospital and regional teams have what they need to implement successfully.
• Gather input from Regional Directors, Practice Managers and hospital teams to ensure projects are practical and field-tested.
• Build and maintain trackers, dashboards and reporting tools to monitor project adoption and results.
• Pull, clean and reconcile data from practice management software (PIMS), spreadsheets and other internal systems with a highly critical eye.
• Prepare structured updates, summaries and presentations for the Director of Special Projects, CEO and senior leadership.
• Identify discrepancies, trends and risks, and flag them proactively.
• Serve as a point of contact for hospital and field teams on active initiatives, responding to inquiries with a concierge mindset.
• Help facilitate communication and follow-through across departments and the field leadership team.
• Schedule and prepare materials for project meetings, capture notes and track action items to completion.
• Support high-priority or sensitive initiatives as assigned, including internal assessments, audits and process reviews.
• Handle confidential information with discretion and sound judgment.
• Jump in wherever needed - this role will evolve with the needs of the business.

Skills

Project coordination

Data analysis

Excel/Sheets

PowerPoint/Slides

PIMS

Leadership

Tools

MS Office Suite

Google Sheets

Job description

Curo Pet Care is seeking a highly organized, detail-driven veterinary industry professional to join our team as Operations Manager - Special Projects. Reporting directly to our Director of Special Projects, this role will support the design, execution and tracking of time-bound operational initiatives across our group of general practice and specialty hospitals. This is a true multi-hat position - one day you may be building a standard operating procedure, the next you may be auditing hospital data, preparing an executive update or coordinating a multi-site rollout. It is a critical role for a candidate with a diverse skillset, a keen eye and unmatched attention to detail who wants a front-row seat to how a growing veterinary organization operates and scales.

We are a team of successful entrepreneurs and doctors using our own capital to improve the veterinary industry. It's our mission to partner with medical and management teams at the practices we acquire or start to provide the best, progressive, leading edge, compassionate care to our staff, patients and clients. Our practices have industry leading medical teams, state of the art equipment, dedicated support staff and loyal customers. They are highly profitable and well positioned for growth with strong support from the ownership team.

This is a full-time salaried position with plenty of growth opportunities. The right individual demonstrating strong aptitude and initiative will have the opportunity to take on increasing ownership of projects over time.

As Operations Manager - Special Projects, you will be responsible for:

• Project Execution & Coordination:
  • Manage day-to-day execution of operational initiatives, including timelines, task lists, deliverables and follow-ups;
  • Draft, edit and format standard operating procedures, operational playbooks, guidance documents and training materials;
  • Coordinate multi-site rollouts and pilot programs, ensuring hospital and regional teams have what they need to implement successfully;
  • Gather input from Regional Directors, Practice Managers and hospital teams to ensure projects are practical and field-tested;
• Data, Reporting & Performance Tracking:
  • Build and maintain trackers, dashboards and reporting tools to monitor project adoption and results;
  • Pull, clean and reconcile data from practice management software (PIMS), spreadsheets and other internal systems with a highly critical eye;
  • Prepare structured updates, summaries and presentations for the Director of Special Projects, CEO and senior leadership;
  • Identify discrepancies, trends and risks, and flag them proactively
• Cross-Functional & field Support:
  • Serve as a point of contact for hospital and field teams on active initiatives, responding to inquiries with a concierge mindset;
  • Help facilitate communication and follow-through across departments and the field leadership team;
  • Schedule and prepare materials for project meetings, capture notes and track action items to completion.
• Ad Hoc & Confidential Projects:
  • Support high-priority or sensitive initiatives as assigned, including internal assessments, audits and process reviews;
  • Handle confidential information with discretion and sound judgment;
  • Jump in wherever needed - this role will evolve with the needs of the business.

In order to attract the right leader to join our team, we are offering the following benefits:

• Highly competitive salary ($70k to $90k based on experience)
• Health insurance
• 401k
• Personal pet care discount
• Vacation and paid holidays

Successful candidates will have:

• A strong background in veterinary operations and leadership, including PIMS
• A diverse skillset spanning project coordination, writing and data analysis
• Unmatched attention to detail - you catch the typo, the formula error and the number that doesn't add up
• Advanced proficiency in Excel or Google Sheets, plus strong command of Word/Google Docs and PowerPoint/Google Slides
• Clear, polished written and verbal communication skills
• The ability to juggle multiple projects, prioritize independently and follow through without reminders

This is a remote position. At this time, we are prepared to consider candidates residing in the following states:

• California
• Colorado
• Illinois
• Texas

Timing: Immediate to near-term start (October 2026)

About Curo Pet Care

www.curopet.com

Curo Pet Care is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, genetic information, marital status, pregnancy, protected veteran or military status, or any other status protected by applicable law. In accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act, Curo Pet Care will consider qualified applicants with criminal histories in a manner consistent with applicable law. Employment with Curo Pet Care is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law.