Veterinary Onboarding Specialist — In-Person (Troy, MI)

Snout, Inc.; Troy (MI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Day 1 medical/dental/vision benefits

Flexible time off + 11 Snout calendar

Paid parental leave

Job summary

Snout, Inc. in Troy, MI is seeking a Veterinary Onboarding Specialist to own the onboarding process for veterinary clinics as they partner with Snout. This in-person role will coordinate data, plan design, pricing, and timelines to ensure clinics go live accurately and on schedule.

You will work closely with clinic teams to translate their operations into well-built wellness plans, leveraging veterinary experience to drive strategic outcomes while staying connected to the industry.

Qualifications

• 2+ years in-clinic veterinary experience, client-facing.
• Highly organized with ability to manage multiple projects at the same time.
• Detail-oriented with comfort using data and systems.
• Strong problem-solving and communication skills.
• Thrives in a fast-paced, changing environment.
• Able to learn quickly, especially new technology and processes like AI.

Responsibilities

• Manage multiple clinic onboardings from closed-won to go-live.
• Coordinate integrations, pricing, plan setup, and timelines.
• Analyze clinic data to build accurate, effective wellness plans.
• Catch and resolve issues before they impact a launch.
• Serve as the main point of contact for clinics during onboarding.
• Keep detailed, organized records across all active projects.

Skills

In-clinic veterinary experience

Highly organized

Detail-oriented

Strong problem-solver

Excellent communicator

Ability to learn quickly (AI)

Job description

Snout, Inc. in Troy, MI is seeking a Veterinary Onboarding Specialist to own the onboarding process for veterinary clinics as they partner with Snout. This in-person role will coordinate data, plan design, pricing, and timelines to ensure clinics go live accurately and on schedule.

You will work closely with clinic teams to translate their operations into well-built wellness plans, leveraging veterinary experience to drive strategic outcomes while staying connected to the industry.