Veterinary Intake Coordinator - Overnight Shift

Animal Emergency & Referral Center of Minnesota; Oakdale (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Animal Emergency & Referral Center of Minnesota is seeking a Veterinary Intake Coordinator for our overnight, on-site emergency hospital. You’ll be the first medically trained team member to evaluate incoming patients, obtain vital signs, coordinate flow, and keep the lobby moving.

This role blends patient care with client communication, requiring calm under pressure, strong organization, and proficiency with electronic medical records.

Qualifications

• Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience
• The ability to accurately obtain patient vital signs
• Excellent communication and client service skills
• Strong organizational and multitasking abilities
• Confidence working in a busy emergency environment
• Experience using electronic medical records and computer systems
• Emergency or specialty veterinary experience is a plus, but not required.

Responsibilities

• Obtain presenting and recheck vital signs on emergency patients
• Identify abnormal findings and communicate concerns to the medical team
• Document patient information accurately in the medical record
• Help prioritize incoming patients and support the triage process
• Coordinate patient movement throughout the hospital
• Provide timely updates and communication between clients and the medical team
• Assist with light Veterinary Assistant duties when patient intake responsibilities allow
• Occasionally assist with front desk tasks when patient care needs have been met

Skills

Vital signs collection

Client communication

EMR proficiency

Calm under pressure

Education

Licensed Veterinary Technician (LVT)

Tools

EMR systems

Job description

Veterinary Intake CoordinatorOvernight Opportunities | Emergency Veterinary MedicineDo you thrive in the fast pace of emergency medicine but love interacting with clients just as much as patients? Are you the person who can calmly assess a patient, gather critical information, and keep everything moving when the lobby is full?Animal Emergency & Referral Center of Minnesota (AERC) is looking for Veterinary Intake Coordinators to become the medical heartbeat of our Emergency Service. This is not a traditional front desk position. Instead, you'll be the first medically trained team member to evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and help ensure every pet receives timely care.We currently have Overnight full-time opportunities available.What You'll DoAs our Veterinary Intake Coordinator, you'll work alongside emergency veterinarians, technicians, assistants, and our front desk team to keep patients moving safely and efficiently through the hospital.You'll:Obtain presenting and recheck vital signs on emergency patientsIdentify abnormal findings and immediately communicate concerns to the medical teamDocument patient information accurately in the medical recordHelp prioritize incoming patients and support the triage processCoordinate patient movement throughout the hospitalProvide timely updates and communication between clients and the medical teamMonitor wait times and help maintain exceptional patient flowAssist with light Veterinary Assistant duties when patient intake responsibilities allowOccasionally assist with front desk tasks when patient care needs have been metThis Position Is Perfect For...Veterinary Assistants ready for a more medically focused roleLicensed Veterinary Technicians looking to combine patient care with client interactionExperienced veterinary professionals who enjoy organization, communication, and fast-paced emergency medicinePeople who stay calm under pressure and love being the person who keeps everything running smoothlyWhat We're Looking ForWe're looking for someone who has:Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experienceThe ability to accurately obtain patient vital signsExcellent communication and client service skillsStrong organizational and multitasking abilitiesConfidence working in a busy emergency environmentExperience using electronic medical records and computer systemsEmergency or specialty veterinary experience is a plus, but not required.Why AERC?At AERC, you'll join a team that is:Locally owned and independentOne of Minnesota's premier emergency and specialty veterinary hospitalsCollaborative, supportive, and team-focusedCommitted to continued education and professional developmentDedicated to delivering outstanding medicine and exceptional client careEvery day is different, every patient matters, and every team member makes a difference.ScheduleThis is a full-time, on-site position in our 24/7 emergency hospital.Current openings include:Overnight ShiftWeekend and holiday availability is required as part of our emergency care team.Ready to Make an Impact?If you love emergency medicine, enjoy helping clients through stressful situations, and want to play a critical role in patient care from the moment they walk through the door, we'd love to meet you.