Veterinary Hospital Manager II

MARS Veterinary; East Longmeadow (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Shaker Animal Hospital in Latham, NY seeks a Hospital Manager to sustain culture and uphold top veterinary care standards. You will lead a great team, overseeing personnel, finances, and business operations with a focus on growth and client service.

The successful candidate will co-lead with the Regional Management team and Medical Director, mentoring staff, managing budgets, and ensuring profitability while delivering excellent patient care.

Qualifications

• 2+ years of experience managing teams and overseeing business operations (budgeting, KPIs, staffing).
• Proven ability to hire, coach, and develop high-performing teams.
• Familiar with marketing, client engagement, and driving business growth.
• Strong communicator—clear, empathetic, and confident across all levels.
• Skilled at juggling priorities in a fast-paced, service-oriented environment.
• Passionate about people, pets, and building a positive workplace culture.

Responsibilities

• Lead the hospital management team under guidance of the Regional Management team and in partnership with the Medical Director.
• Mentor staff and oversee the business operations and maintenance of the facility.
• Drive business growth and profitability while maintaining high-quality patient care.
• Support the hospital’s mission of exceptional client service and teamwork.

Skills

People management

Budgeting

KPI tracking

Staff development

Marketing familiarity

Client engagement

Communication

Prioritization

Team leadership

Job description

VCA Shaker Animal Hospital is a multi-doctor AAHA accredited progressive general practice located in Latham, NY. Do you want to lead a great team and have the passion to develop eager staff? We are looking for the right person to sustain our culture and maintain the highest standards of veterinary care. Candidates must possess interpersonal and organizational skills that help to continue achieving our goals of delivering excellent patient care and customer service to both our clients and patients.

The successful candidate will have experience in personnel management, financial management and business development and co-leadership. Your strong financial and operational acumen will be put to good use! The Hospital Manager-under the guidance of the Regional Management team and in partnership with the Medical Director- performs a wide range of administrative activities related to the practice. This includes building and engagingeffective teams, mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high-quality patient care and exceptional client service.

Qualifications

Qualifications 2+ years of experience managing teams and overseeing business operations (budgeting, KPIs, staffing) Proven ability to hire, coach, and develop high-performing teams Familiar with marketing, client engagement, and driving business growth Strong communicator—clear, empathetic, and confident across all levels Skilled at juggling priorities in a fast-paced, service-oriented environment Passionate about people, pets, and building a positive workplace culture

Pay Range & Benefits

Pay Range & Benefits We offer a competitive compensation package including Bonus Potential that provide flexibility and rewards your strengths. The annualized base salary for this position typically ranges from $80-$85,000/annually based on experience and credentials.

Benefits: In addition to competitive compensation we offer a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Benefits: In addition to competitive compensation we offer a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians - including 500 who are board-certified specialists - nearly 4,000 credentialed technicians and over 10,000 veterinary assistants - all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.