Veterinary Front Office Receptionist

EverVet Partners; Litchfield (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a passionate team at EverVet Partners as a Veterinary Front Office Receptionist, where you'll provide outstanding support to pet owners and manage the waiting room with compassion and efficiency. Enjoy a friendly work environment, competitive pay, and attractive benefits including paid time off, medical coverage, and tuition assistance.

Benefits

Paid Time Off

Medical, Dental, Vision with Health Savings Account

401K Plan with Generous Employer Match

Maternity Leave

Discounted Veterinary Care

On-Demand Pay Options

Referral Bonus

Qualifications

• High School Diploma or equivalent required.
• At least one year of experience preferred.
• Strong customer service skills and effective communication.

Responsibilities

• Manage and oversee waiting room, greet clients, and manage complaints.
• Prepare invoices and estimates and assist with client information.
• Maintain medical records and assist in inventory management.

Skills

Customer Service

Communication

Basic Math and Writing

Understanding of Medical Terms

Education

High School Diploma or GED

Tools

Computer Software (Infinity and Office)

Job description

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This range is provided by EverVet Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

Why You’ll Love this Veterinary Front Office Receptionist Job!

Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you!

At Litchfield Veterinary Hospital, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality.

If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today!

Pay Range: $20-$23 / hour

Employment Type: Full Time. Open to Part-Time.

Benefits

• Paid Time Off
• Medical, Dental, Vision with a Health Savings Account*
• Employee Assistant Program available 24 hours a day, 7 days a week*
• Supplemental Life Insurance & AD&D Insurance*
• 401K Plan with Generous Employer Match
• Maternity Leave *
• Bereavement Leave
• Life, Short Term, & Disability Insurance*
• Discount Programs
• Discounted Veterinary Care
• On-Demand Pay Options
• Referral Bonus
  
  

Career Enhancement Benefits:

• The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*
• Access to Zoetis Clinical & Professional Program and Events
• Access to a multitude of VMG resources
• Indicates eligibility for Full-Time positions only
  
  

Responsibilities

• Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints
• Prepare invoices and estimates
• Take payments and print receipts
• Take digital photos of patients and send them along for use in FB
• Maintain the printers, paper stock and toner cartridges
• Manage and monitor Demandforce activities (appointment requests)
• Manage InTouch Mobile text reminders
• Monitor Facebook activities
• Take phone messages and monitor the prescription/food order extension
• Enter new clients/patients into the database and add scanned documents to patient histories
• Explain CareCredit and guide clients through the process
• Understand account payable and monthly statements
• Manage end-of-day accounting
• Call in written prescriptions to a pharmacy
• Complete all relevant medical records entries for patients for which you’re responsible
• Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary
• Help monitor inventory, rotation and expiration dates and report needs as requested
• Assist in ordering of food/supplies/medications as requested
• Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.)
  
  

Required Skills

• High School Diploma, GED, or suitable equivalent
• At least one year experience preferred
• Strong customer service skills
• Ability to communicate effectively
• Ability to lift up to 50 pounds
• Basic math and writing skills
• Basic understanding of the work we do/love animals
• Be able to use and understand basic medical terms
• Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior
• Knowledge of computer software (Infinity and Office programs)
  
  

#VeterinaryReceptionist #HiringNow

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Veterinary Services

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