Veterinary Front Office Receptionist

EverVet Partners; Cherry Hill Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team as a Veterinary Front Office Receptionist with EverVet Partners in Cherry Hill, NJ. This role is perfect for someone passionate about animals with strong customer service skills. Responsibilities include managing client interactions, administering invoices, and ensuring efficient office operations. Enjoy competitive pay and a range of benefits, including medical, paid time off, and opportunities for career enhancement.

Benefits

Paid Time Off

Medical, Dental, Vision

Employee Assistance Program

401K Plan with Employer Match

Discounted Veterinary Care

Qualifications

• 1 year experience preferred in customer service roles.
• Ability to lift up to 50 pounds, understanding of basic medical terms.
• Compassionate and efficient when handling emotional situations.

Responsibilities

• Manage waiting room and greet clients.
• Prepare invoices, handle payments and maintain inventory.
• Enter new clients into the database and complete medical record entries.

Skills

Customer service

Communication

Basic math

Medical terminology

Understanding of vaccinations

Education

High School Diploma or GED

Tools

Computer software (Infinity and Office programs)

Job description

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This range is provided by EverVet Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

Why You’ll Love this Veterinary Front Office Receptionist Job!

Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you!

At Animal & Bird Health Care Center, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality.

If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today!

Pay Range: $17-$20 / hour

Benefits

• Paid Time Off
• Medical, Dental, Vision with a Health Savings Account*
• Employee Assistant Program available 24 hours a day, 7 days a week*
• Supplemental Life Insurance & AD&D Insurance*
• 401K Plan with Generous Employer Match
• Maternity Leave *
• Bereavement Leave
• Life, Short Term, & Disability Insurance*
• Discount Programs
• Discounted Veterinary Care
• On-Demand Pay Options
• Referral Bonus
  
  

Career Enhancement Benefits:

• The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*
• Access to Zoetis Clinical & Professional Program and Events
• Access to a multitude of VMG resources
• Indicates eligibility for Full-Time positions only
  
  

Responsibilities

• Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints
• Prepare invoices and estimates
• Take payments and print receipts
• Take digital photos of patients and send them along for use in FB
• Maintain the printers, paper stock and toner cartridges
• Manage and monitor Demandforce activities (appointment requests)
• Manage InTouch Mobile text reminders
• Monitor Facebook activities
• Take phone messages and monitor the prescription/food order extension
• Enter new clients/patients into the database and add scanned documents to patient histories
• Explain CareCredit and guide clients through the process
• Understand account payable and monthly statements
• Manage end-of-day accounting
• Call in written prescriptions to a pharmacy
• Complete all relevant medical records entries for patients for which you’re responsible
• Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary
• Help monitor inventory, rotation and expiration dates and report needs as requested
• Assist in ordering of food/supplies/medications as requested
• Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.)
  
  

Required Skills

• High School Diploma, GED, or suitable equivalent
• At least one year experience preferred
• Strong customer service skills
• Ability to communicate effectively
• Ability to lift up to 50 pounds
• Basic math and writing skills
• Basic understanding of the work we do/love animals
• Be able to use and understand basic medical terms
• Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior
• Knowledge of computer software (Infinity and Office programs)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Veterinary Services

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