Veterinary Emergency Shift Coordinator

United Veterinary Care; Berkeley (CA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,500

Weekend & overnight shift differentals

Short/Long disability insurance

Life insurance

401K with company match

Health insurance

Job summary

United Veterinary Care in Berkeley, CA is seeking an Emergency Veterinary Technician or experienced Veterinary Assistant to join our busy 24-hour ER team. The role leads shift teams, oversees care, and coordinates with doctors to deliver fast, compassionate treatment.

You'll supervise technicians on shifts, participate in anesthesia and surgery support, and mentor junior staff while ensuring high standards of patient care and client service.

Qualifications

• Minimum 3 years of experience as a veterinary technician in a leadership role.
• Minimum 1 year of surgical anesthesia experience.
• Strong people skills, including leadership, problem solving and communication.
• Must be able to physically work the duties of a veterinary technician.

Responsibilities

• Manage flow of shift by properly assigning shifts based on technician skill and caseload.
• Ensure follow through by technicians on all cases and patient care.
• Facilitate customer service, technician and doctor communication to ensure accurate and efficient completion of cases.
• Oversee all aspects of medical care, including staff adherence to nursing protocols, anesthetic, surgical, safety, laboratory, radiology procedures, and infectious disease control.
• Assist in resolving client questions and concerns per PETS policy.
• Supervision of daily tasks to ensure fair work distributions and completion of daily duties including client service, patient care, and housekeeping.
• Oversee, lead, and mentor the emergency paraprofessional staff in a positive manner.

Skills

Leadership

Communication

Problem solving

Physical fitness

Job description

Bring Your Skills and Heart to Our Emergency Team - Emergency Veterinary Technician / Experienced Veterinary Assistant - Berkeley, CA | San Francisco Bay Area, CA

Registered Veterinary Technician (RVT) or Experienced Veterinary Assistant

A rewarding emergency veterinary opportunity in Berkeley, CA near San Francisco, CA

If you love fast-paced medicine, thrive in a strong team, and want your work to truly matter, we would love to meet you. Join our collaborative emergency team in Berkeley, CA, and grow your career in the San Francisco Bay Area while helping pets receive the urgent, compassionate care they need when it matters most.

Sign on Bonus of up to $2,500 to qualified candidate.

Weekend shift differential and overnight shift differential.

Why PETS Referral Center?

We are a growing Specialty and Emergency Veterinary Hospital located in Berkeley. PETS is a talented and collaborative team who enjoys working together to provide excellent patient care and client service. We have a long history of providing excellent service to our community.

Who are we looking for?

Please have a positive personality, be capable of effective communication, enjoy working in a fast-paced team environment, multi-task like a pro, and have a well-rounded skill set and solid knowledge base. As we are a 24-hour emergency hospital please be willing to work outside of the boring 9am-5pm weekday schedule.

Job Summary:

Responsible for overseeing ER technicians and support staff on their assigned shifts. Registered veterinary technician preferred, but not required. They are expected to lead, manage, and hold all staff that report to them accountable. Responsibilities include: assigning case load, assessing patient care, acting as a liaison, assessing and providing training, ensuring compliance.

Essential Duties and Responsibilities:

• Manage flow of shift by properly assigning shifts based on technician skill and caseload.
• Ensure follow through by technicians on all cases and patient care.
• Facilitate customer service, technician and doctor communication to ensure accurate and efficient completion of cases.
• Oversee all aspects of medical care, including staff adherence to nursing protocols, anesthetic, surgical, safety, laboratory, radiology procedures, and infectious disease control.
• Assist in resolving client questions and concerns per PETS policy.
• Supervision of daily tasks to ensure fair work distributions and completion of daily duties including client service, patient care, and housekeeping.
• Oversee, lead, and mentor the emergency paraprofessional staff in a positive manner.
• Partner with ER floor manager/Hospital Manager to provide cohesive and collaborative leadership to their shifts.
• Take an active role in training and teaching team members on the floor.
• Assist in solving client problems/concerns.
• Setting the standard and modeling the standard for performance, professionalism, patient care and client service at all times while on shift.
• Assist the management team with team member evaluations, feedback, and counseling/coaching when needed.
• Regularly attend and actively participate in shift coordinator meetings.
• Actively seek out and participate in CE (continuing education) and learning opportunities.
• Other duties as assigned.

Qualifications:

• Minimum 3 years of experience as a veterinary technician in a leadership role.
• Minimum 1 year of surgical anesthesia experience.
• Strong people skills, including leadership, problem solving and communication.
• Must be able to physically work the duties of a veterinary technician at any given time.

Competencies:

• Is emotionally and mentally mature, able to engender trust, always ready to listen, and can accept constructive criticism.
• Skilled in building strong relationships with team members, promoting teamwork, resolving conflicts, and encouraging professional development.
• Maintain a high degree of professionalism at all times when on premises and or acting as a representative of PETS Referral Center.
• Is organized, motivated, committed, and self-directed.
• Has a positive attitude about the hospital and the services provided.
• Ability to communicate – express thoughts and ideas competently.
• Able to quickly grasp relevant concepts regarding duties and responsibilities.
• Has dependable job attendance and punctuality.

Benefits:

• Competitive salary up to $40 an hour
• 4/10 alternative work week schedule
• Shift differentials for weekends $2.00/hr, overnights $4.00/hr
• Short Term Disability paid for by employer
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
• Company Sponsored Employee Assistance Program (Headspace)
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
• Kaiser/UMR Insurance Plans with multiple options
• Flexible Spending Account or Health Savings Account options
• United Healthcare Dental Insurance; includes a 100% paid premium option for team members
• United Healthcare Vision Insurance options
• Long Term Disability option
• Progyny-Fertility and Family Building Support (up to $10,000)
• Team Member Discounts for Pet Care
• Paid time off-inclusive of sick, personal, and vacation
• LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
• Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
• Referral Bonus Program
• DailyPay on Demand
• Pay: $35- $42/hr depending on experience

United Veterinary Care (UVC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. UVC is an Equal Opportunity Employer.

Job Types: Full-time, External opening