Veterinary Doctor Assistant

Western Veterinary Partners; Los Gatos (CA); On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

Bonus up to $500

Health insurance with HSA

Life insurance

Disability

Employee Assistance Program

401(k) with company match

Paid time off

Job summary

Western Veterinary Partners is seeking an experienced Doctor Assistant to support our DVM team and help keep patient care moving efficiently throughout the day. This role blends administrative coordination with hands-on veterinary support, serving as a central liaison among DVMs, clients, CSRs, and the clinical team.

You will prioritize schedules, manage task lists, and help reduce administrative burden while maintaining veterinary care standards.

Qualifications

• 5+ years of experience in a veterinary assistant role, with client service experience preferred.
• California Veterinary Assistant VACSP permit preferred.
• Fear Free Certification or willingness to become certified.
• Strong knowledge of veterinary terminology, organization, and communication.

Responsibilities

• Reviewing DVM schedules and prioritizing the day’s workflow.
• Monitoring doctor task lists, communications, and outstanding patient needs.
• Coordinating client callbacks, follow-up, and communication with the veterinary team.
• Providing client education and home care instructions to clients.
• Preparing same-day treatment estimates and supporting timely client communication.
• Auditing medical records for completeness and up-to-date documentation.
• Coordinating communication between DVMs, CSRs, and the clinical team.
• Tracking outstanding tasks and ensuring completion or proper handoff.
• Providing hands-on Veterinary Assistant support when needed.
• Helping DVMs and clinical team stay organized and focused on patient care.

Skills

Veterinary assistant experience

Client service experience

Communication skills

Fear Free Certification

Education

California VACSP permit

Fear Free Certification

Job description

The Whole Pet Vet Hospital & Wellness Center is seeking an experienced Doctor Assistant to support our DVM team and help keep patient care moving efficiently throughout the day.

This is a unique administrative and clinical support role for someone who enjoys organization, communication, and being at the center of a busy veterinary team. The Doctor Assistant serves as a central liaison between DVMs, clients, CSRs, and the clinical team, supporting up to three doctors per shift. While this role maintains Veterinary Assistant skills and may provide hands-on patient support when needed, the primary focus is coordinating communication, organizing priorities, and reducing the administrative burden on the DVM team.

Responsibilities include:

• Reviewing DVM schedules and appointments and helping prioritize the day's workflow
• Monitoring doctor task lists, communications, and outstanding patient needs
• Coordinating client callbacks, follow-up, and communication with the veterinary team
• Providing client education and demonstrating home care instructions to help clients confidently care for their pets after visits
• Preparing same-day treatment estimates and supporting timely client communication
• Auditing medical records for completion and helping ensure documentation is up to date
• Coordinating communication between DVMs, CSRs, and the clinical team
• Tracking outstanding tasks and ensuring they are completed or appropriately handed off
• Providing hands-on Veterinary Assistant support when hospital needs require it
• Helping DVMs and clinical team members stay organized and focused on patient care

Schedule and compensation:

• Compensation: $ 28 - $32 per hour, for each hour worked
• This is a full-time position with a 5/8 schedule and availability needed Monday through Friday

Full-time Benefits Package*:

• Bonus package: Up to $500 depending on experience
• Health package: Medical, dental, and vision insurance with HSA options and choice of UnitedHealthcare or Kaiser Permanente
• Life insurance and disability
• Employee Assistance Program
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 5+ years of experience in a veterinary assistant role, with experience in client service preferred
• Candidates who hold a California Veterinary Assistant Controlled Substances Permit (VACSP) preferred
• Fear Free Certification or willingness to become certified
• Proficiency in the following skills:
  • Strong knowledge of basic veterinary terminology and patient care
  • Strong organizational skills and ability to prioritize and manage multiple tasks throughout the day
  • Safe animal handling and restraint skills for dogs and cats
  • Knowledge of common veterinary medications and basic drug calculations
  • Excellent communication skills with DVMs, clients, CSRs, and the clinical team
  • Strong attention to detail and ability to maintain accurate medical records and documentation
  • Ability to coordinate follow-up, track outstanding tasks, and ensure appropriate completion or handoff
  • Comfortable providing client education, discussing treatment plans and discharge instructions, and demonstrating home care
  • Ability to provide hands-on Veterinary Assistant support with exams, treatments, and outpatient procedures when needed
  • Dependable, collaborative, and committed to exceptional patient care and client service

About us:

The Whole Pet Vet Hospital and Wellness Center in Los Gatos, CA is a modern, progressive practice with a team of 8 DVMsoffering comprehensive and integrative care, including rehabilitation and acupuncture. We practice Fear Free handling to promote the comfort and well-being of our patients and take a thoughtful, whole-patient approach to veterinary medicine.

We are a fun, hardworking team that takes high-quality medicine seriously without taking ourselves too seriously. We value collaboration, open communication, continued learning, and supporting one another throughout the day. We encourage our team to ask questions, develop their skills, and work together across roles to provide excellent care to our patients and the people who love them. We are committed to fostering a positive team culture where people can continue to grow while doing meaningful work and enjoying the people they work alongside.

#LI-RX1

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$28 - $32 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.