Veterinary Diagnostic Lab Administrative Specialist

Laseagrant; Urbana (IL); On-site; USD 39,000 - 48,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an Office Support Specialist in the Veterinary Diagnostic Laboratory within the College of Veterinary Medicine. The role provides administrative support for laboratory information management, client services, records management and business office operations.

Responsibilities include handling client inquiries, maintaining client accounts, and ensuring confidentiality of data, with emphasis on accurate communication of laboratory information and

Qualifications

• High school diploma or equivalent.
• Two years of office/clerical experience or coursework.
• One year of work experience comparable to the second level of this series.

Responsibilities

• Serves as primary contact for clients, veterinarians and staff regarding laboratory services.
• Responds to inquiries via phone, email and in person with accurate information.
• Manages client accounts and records within laboratory information systems.
• Documents communications and follow-ups per VDL quality requirements.
• Provides information about reports, submissions, and VDL services.
• Performs queries and retrieves information to support QA and operations.

Skills

Client services

Records management

Microsoft Office

LIMS knowledge

Education

High school diploma or equivalent

Two years related office experience or coursework

Job description

University of Illinois Urbana-Champaign is seeking an Office Support Specialist in the Veterinary Diagnostic Laboratory within the College of Veterinary Medicine. The role provides administrative support for laboratory information management, client services, records management and business office operations.

Responsibilities include handling client inquiries, maintaining client accounts, and ensuring confidentiality of data, with emphasis on accurate communication of laboratory information and