Veterinary Clinic Assistant

PetIQ; Hicksville (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a mission-driven team dedicated to providing affordable veterinary solutions that enhance the lives of pets and their owners. As a Veterinary Clinic Assistant, you will engage with pet parents, assist veterinarians, and ensure a positive clinic experience. This role offers a unique opportunity to make a difference in the lives of animals while working in a collaborative and innovative environment. If you are passionate about pets and possess strong customer service skills, this position is perfect for you!

Benefits

Mission-Driven Impact

Innovative Culture

Collaborative Excellence

Professional Development Opportunities

Qualifications

• Must be 18 years or older with a valid driver's license.
• Ability to work weekends and varied hours, including long shifts.

Responsibilities

• Safely restrain pets for wellness procedures and assist with medication.
• Provide customer service and manage inventory in the clinic.

Skills

Customer Service

Organizational Skills

Problem-Solving

Analytical Skills

Education

High School Diploma or equivalent

Tools

iPad

Bluetooth devices

Job description

Join to apply for the Veterinary Clinic Assistant role at PetIQ

Our Veterinary Clinic Assistants help bring our Vet Clinics to life by interacting with Pet Parents as well as supporting the Veterinarians. The role includes safely restraining animals, dispensing and labeling medication, assisting pet parents with product recommendations, and facilitating the check-out process.

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Job Overview

• Collect payment, dispense and label medication, and review discharge paperwork with pet parents
• Safely restrain/hold pets for wellness procedures including vaccines, nail trims, and microchipping
• Collect and prepare blood and fecal samples for laboratory testing
• Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure
• Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases
• Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
• Manage inventory by maintaining accurate product counts and managing expiration dates for vaccines and products
• Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
• Provide customer service to pet parents by answering questions and assisting them through the clinic process
• Achieve goals set by your manager including dollars per pet, pets per clinic, preferred products, and microchips sold
• Scan pets for microchips
• Prepare canine and feline vaccines
• Establish and maintain effective relationships with pet parents and partners
• Other duties as assigned

Minimum Qualifications

• Must be 18 years of age or older
• Valid driver’s license
• Ability to work weekends, varied weekdays and times, and occasional overnights
• Reliable transportation to and from work
• Present a professional appearance and positive conduct
• Punctuality and dependability
• Ability to drive a company vehicle for long hours in various terrain and weather conditions; part of the workday spent in a vehicle
• Some outdoor clinic work and activities may be necessary
• Must be able to work prolonged periods, including 12–14-hour days

Education Requirements

• High School Diploma or equivalent

Preferred Qualifications

• Previous customer service or sales experience
• Navigate computer software (iPad, Bluetooth devices, etc.)
• Strong organizational, problem-solving, and analytical skills
• Ability to work within a team to meet goals
• Comfort in approaching customers to educate about clinics
• Ability to adapt to changing priorities

Physical Requirements

• Ability to perform essential functions safely and successfully, meeting productivity standards
• Maintain regular, punctual attendance
• Must be able to lift and carry up to 50 lbs.

Why join the PetIQ Team?

• Mission-Driven Impact: Help pets live their best lives with affordable veterinary solutions
• Innovative Culture: Challenge industry norms with creative solutions
• Collaborative Excellence: Value continuous improvement and teamwork
• Humble & Hungry Spirit: Work with passionate professionals committed to making a difference

Closing

PetIQ is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, creed, national origin, age, sex, gender identity, sexual orientation, marital status, disability, or other protected characteristics. We provide equal opportunities and strive for a discrimination-free environment. For accommodations, contact [e-mail].

By submitting this application, I certify that my answers are true and complete. I understand that false information may lead to employment termination.