Veterinary Client Experience Specialist

Thrive Pet Healthcare; Frederick (MD); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Lyra Health

Paid parental leave

Purr-ental leave

Backup childcare/elder care

Fertility planning discounts

Free CE courses

Pet discounts

Student loan assistance

Job summary

CARE Veterinary Center, part of Thrive Pet Healthcare, is seeking a full-time Client Service Representative to join our Day Shift team in Frederick, MD.

You will coordinate appointments, manage patient admissions and discharges, and provide exceptional client service to families navigating every step of their pet's visit.

Thrive Pet Healthcare offers competitive pay, comprehensive benefits, and growth opportunities through ThriveU, leadership programs, and continuing education.

Qualifications

• Minimum 1 year of clinical veterinary experience.
• Customer/service experience required.
• Superior/advanced technical skills.
• Positive work attitude.
• Self-motivated.
• Excellent communication and organization skills.

Responsibilities

• Coordinate appointments.
• Manage patient admissions and discharges.
• Provide exceptional client service.
• Assist families in navigating every step of the pet's visit.

Skills

Minimum 1 year veterinary experience

Customer service experience

Technical skills

Positive attitude

Self-motivated

Excellent communication & organization

Job description

CARE Veterinary Center, part of Thrive Pet Healthcare, is seeking a full-time Client Service Representative to join our Day Shift team in Frederick, MD.

You will coordinate appointments, manage patient admissions and discharges, and provide exceptional client service to families navigating every step of their pet's visit.

Thrive Pet Healthcare offers competitive pay, comprehensive benefits, and growth opportunities through ThriveU, leadership programs, and continuing education.