Veterinary Care Coordinator - Emergency

Friendship Hospital for Animals; Washington (Washington County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA/FSA

PTO + CE allowance

Life insurance

401k with match

Metro discounts

Pet care discounts

Advanced tools access

Job summary

Friendship Hospital for Animals in Washington, DC seeks an composed and compassionate Emergency/Critical Care (ECC) Coordinator to join our dynamic team. You will support seamless patient flow, coordinate cases, and uphold empathetic communication with clients and the medical staff.

This full-time role features four 10-hour shifts weekly (some weekends/holidays). We offer competitive pay and benefits, including medical/dental/vision, HSA/FSA, PTO and CE, life insurance, 401k with match, metro

Qualifications

• Previous experience in a veterinary emergency setting is required.
• Strong attention to detail, excellent communication and organizational skills.
• Must be able to collaborate effectively as part of a multidisciplinary medical team.

Responsibilities

• Assist with intake and discharge processes.
• Coordinate scheduling of follow-up services and transfers.
• Maintain empathetic and professional communication with clients and medical teams.

Skills

Veterinary emergency experience

Attention to detail

Communication

Organizational skills

Team collaboration

Job description

Friendship Hospital for Animals, a leading AAHA- accredited hospital located in Washington D.C. is seeking composed and compassionate Emergency/Critical Care (ECC) Coordinators to join our dynamic team. If you are detail oriented and love the adrenaline rush of the ER - we'd love to meet you!

About the role

The ECC coordinator plays a critical role in supporting seamless patient flow, case coordination, and communication with our medical teams. This person is extremely organized, thrives in a fast pace environment, and goes above and beyond to make sure the needs of both the client and the medical teams are met. Among other duties, this person will assist with intake and discharge, facilitate with scheduling of follow up services and transfers, as well as uphold empathetic and professional communication in a dynamic environment. Our ideal candidate is a proactive problem solver and has worked in a veterinary emergency setting in a client facing role previously.

Schedule

This is a full time role with four 10 hour shifts per week. Some weekends and holidays are required.

What’s in it for you?

• Competitive compensation
• Medical, Dental, Vision, HSA/FSA
• Generous PTO and CE allowance
• Life insurance
• 401k with match
• Metro discounts with easy access to public transportation
• Pet care discounts
• Access to advanced tools (MRI, CT, ventilator, ICU, dialysis)
• A welcoming, inclusive culture that values learning, kindness, and teamwork

Qualifications

• Previous experience in a veterinary emergency setting is required
• Strong attention to detail, excellent communication and organizational skills
• Must be able to collaborate effectively as part of a multidisciplinary medical team.

We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work - while having fun along the way.

Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

US Pay Range

$18-$25 USD