Veterinary Care Assistant & Client Services (Hybrid)

Pet Services of Michigan, P.C.; Oshtemo Charter Township (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid sick time

Paid parental leave

Mental wellness resources

Continuing education

Job summary

VCA Oshtemo Animal Hospital in Kalamazoo, MI is seeking a compassionate veterinary assistant to support doctors and technicians while also helping clients with appointments and care guidance. This unique split-position combines hands-on patient care with front-desk responsibilities.

You’ll safely restrain pets, prepare exam rooms, collect histories, and help with labs and procedures, all while delivering friendly, informative service.

Responsibilities

• Safely handle and restrain pets for exams and treatments
• Prepare exam rooms and treatment areas
• Assist doctors and technicians with appointments and procedures
• Collect patient histories and assist with client communication
• Feed, walk, and monitor hospitalized patients
• Assist with laboratory samples, diagnostics, and surgical preparation
• Maintain cleanliness and organization throughout the hospital
• Provide compassionate care to patients throughout their visit
• Welcome clients and their pets with a warm, friendly approach
• Answer phones, schedule appointments, and assist with client questions
• Check clients in and out and process payments
• Maintain accurate client and patient information
• Communicate with clients regarding appointments, services, and follow-up care
• Help create a positive, welcoming experience for every client

Job description

VCA Oshtemo Animal Hospital in Kalamazoo, MI is seeking a compassionate veterinary assistant to support doctors and technicians while also helping clients with appointments and care guidance. This unique split-position combines hands-on patient care with front-desk responsibilities.

You’ll safely restrain pets, prepare exam rooms, collect histories, and help with labs and procedures, all while delivering friendly, informative service.