Veterinary Assistant

Pet Services of Michigan, P.C.; Oshtemo Charter Township (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid sick time

Paid parental leave

Mental wellness resources

Continuing education

Job summary

VCA Oshtemo Animal Hospital in Kalamazoo, MI is seeking a compassionate veterinary assistant to support doctors and technicians while also helping clients with appointments and care guidance. This unique split-position combines hands-on patient care with front-desk responsibilities.

You’ll safely restrain pets, prepare exam rooms, collect histories, and help with labs and procedures, all while delivering friendly, informative service.

Responsibilities

• Safely handle and restrain pets for exams and treatments
• Prepare exam rooms and treatment areas
• Assist doctors and technicians with appointments and procedures
• Collect patient histories and assist with client communication
• Feed, walk, and monitor hospitalized patients
• Assist with laboratory samples, diagnostics, and surgical preparation
• Maintain cleanliness and organization throughout the hospital
• Provide compassionate care to patients throughout their visit
• Welcome clients and their pets with a warm, friendly approach
• Answer phones, schedule appointments, and assist with client questions
• Check clients in and out and process payments
• Maintain accurate client and patient information
• Communicate with clients regarding appointments, services, and follow-up care
• Help create a positive, welcoming experience for every client

Job description

Location: 6303 Parkview Ave, Kalamazoo, MI 49009

About VCA Oshtemo Animal Hospital

At VCA Oshtemo Animal Hospital, we help pets live long, healthy, and happy lives. We are a five-doctor small animal hospital offering preventive care, surgery, dentistry, diagnostics, and compassionate client education. We pride ourselves on creating a welcoming, supportive workplace where everyone can learn, grow, and succeed.

The Opportunity

This unique split-position is ideal for someone who enjoys both hands-on patient care and connecting with clients. You’ll have the opportunity to support our medical team as a Veterinary Assistant while also helping create a positive experience for pets and their families as a Client Service Representative.

What You’ll Do

• Safely handle and restrain pets for exams and treatments
• Prepare exam rooms and treatment areas
• Assist doctors and technicians with appointments and procedures
• Collect patient histories and assist with client communication
• Feed, walk, and monitor hospitalized patients
• Assist with laboratory samples, diagnostics, and surgical preparation
• Maintain cleanliness and organization throughout the hospital
• Provide compassionate care to patients throughout their visit
• Welcome clients and their pets with a warm, friendly approach
• Answer phones, schedule appointments, and assist with client questions
• Check clients in and out and process payments
• Maintain accurate client and patient information
• Communicate with clients regarding appointments, services, and follow-up care
• Help create a positive, welcoming experience for every client

Total Rewards

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and sick time
• Paid parental leave
• Mental wellness resources including Headspace and Lyra
• Continuing education and internal development programs
• Discover Additional Benefits | VCA (vcacareers.com)

Compensation

$15.00 - 18.00/hour Pay range is negotiable based on experience, education, skills, and credentials.

Your Next Career Step Starts Here

Whether you’re ready to grow your skills, advance your career, or join a hospital that values mentorship and teamwork, VCA Animal Hospitals is the place for you.

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

About Our Hospital

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians - including 500 who are board-certified specialists - nearly 4,000 credentialed technicians and over 10,000 veterinary assistants - all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.