Veterinary Assistant/Receptionist

Animal Clinic of La Porte; Port Orange (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary clinic is seeking a Client Service Representative to enhance the client experience. The ideal candidate will have a passion for pets, with tasks including greeting clients, handling communications, and documenting service data. A commitment to excellent service and prior experience in the field are essential for success.

Benefits

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Qualifications

• Minimum of 12 months job-related experience required.
• Experience in client service or veterinary practices preferred.

Responsibilities

• Greets clients and responds to questions.
• Processes incoming and outgoing pets and handles payments.
• Schedules appointments and monitors the waiting area.

Skills

Client interaction

Communication

Organizational skills

Attention to detail

Job description

Job Description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 12 months job-related experience required.

About National Veterinary Associates

National Veterinary Associates (NVA) is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. We empower our care teams by providing resources to practice medicine their way. Our network of 1,000 hospitals connects professionals who share their passion to learn and grow together. Our national presence allows us to deliver technology and innovations that simplify work and expand care for all.

We are committed to your professional growth, offering opportunities ranging from mentorship to ownership. NVA provides a comprehensive benefits program including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick time) for all eligible employees. Specific benefits details can be provided during the application process.

For positions based in Colorado, NVA offers paid sick and safe leave and public health emergency leave in accordance with Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We consider applicants with arrest and conviction records in accordance with applicable regulations.

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