Veterinary Assistant/Receptionist

NVA General Practice; Glendale (AZ); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

NVA General Practice in Arizona is seeking a friendly Veterinary Assistant/Receptionist to join our team. This role blends front desk duties with hands-on support for veterinarians and technicians to ensure exceptional patient care and outstanding service for pet owners.

Responsibilities include greeting clients, scheduling, processing payments, assisting during examinations, restraining animals, preparing rooms, and maintaining cleanliness.

Qualifications

• Experience in a veterinary clinic, animal hospital, medical office, or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Compassion for animals and their owners.
• Strong organizational and computer skills.
• Ability to lift and handle animals of various sizes.
• Knowledge of veterinary software is a plus.

Responsabilités

• Greet clients and patients in a professional and welcoming manner.
• Answer and direct phone calls and manage the clinic calendar.
• Process payments and maintain accurate client records.
• Assist veterinarians and technicians during examinations and treatments.
• Prepare examination rooms, restrain animals, and maintain cleanliness.

Connaissances

Excellent communication

Interpersonal skills

Multitasking

Compassion for animals

Organizational skills

Computer skills

Animal handling

Vet software knowledge

Outils

Vet software

Description du poste

About The Role

We are seeking a friendly, organized, and compassionate Veterinary Assistant/Receptionist to join our team. This position combines front desk responsibilities with hands-on support for veterinarians and veterinary technicians to ensure exceptional care for our patients and excellent service for their owners.

Key Responsibilities

Reception Duties

• Greet clients and patients in a professional and welcoming manner
• Answer and direct phone calls
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Respond to client inquiries and provide general information
• Handle administrative tasks, filing, and correspondence

Veterinary Assistant Duties

• Assist veterinarians and technicians during examinations and treatments
• Restrain and comfort animals safely and compassionately
• Prepare examination rooms and maintain cleanliness
• Monitor hospitalized patients as directed
• Administer medications and treatments under supervision, as permitted by law
• Clean, sanitize, and stock medical equipment and supplies
• Assist with laboratory testing, radiographs, and surgical preparation

Qualifications

• Previous experience in a veterinary clinic, animal hospital, medical office, or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Compassion for animals and their owners
• Strong organizational and computer skills
• Ability to lift and handle animals of various sizes
• Knowledge of veterinary software is a plus