Veterinary Assistant Practice Manager

BluePearl; Village of Albion (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in veterinary care is looking for a dedicated Veterinary Assistant Practice Manager. This role involves supporting the Practice Manager in daily operations, enhancing team productivity, and ensuring excellent patient care. You'll lead a passionate team in a collaborative environment, focusing on continuous learning and career growth. With a commitment to diversity and inclusion, this organization values every team member's contribution to delivering exceptional service. If you're ready to make a difference in pet care, this opportunity is for you.

Benefits

Pet Insurance

Education Allowances

Flexible Schedules

Paid Time Off

Retirement Plans

Support from Licensed Social Worker

Qualifications

• Experience in veterinary practice management is essential.
• Strong leadership skills to manage and train staff effectively.

Responsibilities

• Assist in daily operations and manage staff in the absence of the Practice Manager.
• Ensure compliance with regulations and maintain high standards of care.

Skills

Time Management

Organizational Skills

Leadership

Customer Service

Education

High School Diploma

Veterinary Assistant Certification

Job description

BluePearl Pet Hospital is seeking an experienced Veterinary Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital in Christiana, DE!

Are you a passionate leader ready to make a difference? Do you possess excellent time management, follow-through, and organizational skills? Do you love building successful teams that provide premier customer service and patient care?

The Assistant Practice Manager assists the Practice Manager in the daily operations of the hospital and assumes managerial responsibilities in their absence.

As the Assistant Practice Manager, you will:

1. Create an organizational environment and value system that stimulates morale and productivity.
2. Collaborate with training and clinical staff to meet training and quality goals.
3. Coach and lead through effective feedback to associates via the supervisory team.
4. Monitor and evaluate daily operations.
5. Partner with the Practice Manager to develop and implement strategies to maximize efficiency.
6. Handle personnel functions including hiring, training, disciplinary actions, and maintaining records.
7. Assist in budget preparation and ensure revenue and training goals are met.
8. Review and approve employee schedules based on hospital needs.
9. Manage inventory levels of supplies necessary for hospital operation.
10. Prepare and submit timely reports as required.
11. Ensure compliance with regulations, SOPs, and OSHA guidelines.
12. Build rapport with clients and referring DVMs to ensure high customer satisfaction.
13. Minimize hospital liability through risk management reviews.
14. Investigate unsafe situations and complaints.
15. Work with the Practice Manager to foster a positive team environment.

Why BluePearl?

• We are passionate about pets, offering pet insurance and associate discounts.
• We support career growth through skill leveling, leadership programs, and development opportunities.
• We value continuous learning with education allowances, sessions, and access to extensive medical journals.

Benefits include:

• Medical, dental, vision, and life insurance
• Parental leave
• Flexible schedules
• Retirement plans
• Paid time off and holidays
• Support from a licensed social worker for health and wellness
• A family-like, collaborative culture committed to remarkable pet care

Our commitment to diversity and inclusion

BluePearl is an equal opportunity employer, dedicated to a respectful and inclusive work environment. We provide accommodations for applicants with disabilities upon request. We are committed to a drug-free workplace.