Veterinary Assistant — Patient Care & Client Education

Suveto; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Pet care discounts

401K with match

VSOP grants

Stock ownership plan

Job summary

Glenwood Pet Hospital in Erie, PA, part of the Suveto network of hospitals, is seeking a full-time Veterinary Assistant to join our compassionate team. The role supports veterinarians and technicians, handles client communication, and assists with exams and nursing tasks in a fast-paced hospital.

Our team emphasizes high-quality care for dogs, cats, and exotic pets, with a focus on professional service, education for clients on preventive care, and a collaborative work environment.

Qualifications

• Previous experience working in a veterinary hospital or similar setting is preferred.
• High school diploma or the equivalent is required.
• Knowledge of basic animal care and medical terminology.
• Ability to handle and restrain animals safely and effectively.
• Must be able to lift and carry objects weighing up to 50 pounds or heavier.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Willingness to learn and take direction from veterinarians and senior staff members.

Responsibilities

• Prepare exam rooms and assist in appointments with doctors.
• Take history from client. Perform physical assessments and record observations legibly in medical record.
• Educate clients on preventative healthcare recommendations and provide follow up.
• Communicate any patient or client concerns to appropriate personnel.
• Perform venipuncture to collect blood samples, perform in house laboratory tests, and prepare all forms to be sent to outside labs, call owner with results as requested by veterinarian.
• Provide and monitor all nursing care as requested by veterinarian for patients admitted to hospital, including medications (all routes) and monitoring.
• Admit and discharge patients to hospital by following all admission and discharge protocols. Educate clients on admit/discharge.
• Clean and restock exam rooms, treatment areas, hospital wards and other areas as requested.
• Must have proficient knowledge of practice software for dispensing veterinarian approved medication, patient food, printing treatment sheets, discharge instructions, cage card labels, x ray and lab labels, recording communication with client and doctors, and others as directed by veterinarian.
• Must have clear understanding and enforcement of OSHA regulations and hospital safety standards.
• Perform client callbacks and updates as requested.
• Perform other duties as assigned.

Job description

Glenwood Pet Hospital in Erie, PA, part of the Suveto network of hospitals, is seeking a full-time Veterinary Assistant to join our compassionate team. The role supports veterinarians and technicians, handles client communication, and assists with exams and nursing tasks in a fast-paced hospital.

Our team emphasizes high-quality care for dogs, cats, and exotic pets, with a focus on professional service, education for clients on preventive care, and a collaborative work environment.