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Small Door is a membership-based veterinary care provider offering 24/7 telemedicine and transparent pricing, crafted for pets, pet parents, and veterinarians. Our flagship location opened in Manhattan's West Village in 2019, with rapid East Coast expansion since then.
At Small Door, nurses work in a collaborative network with a high doctor:nurse staffing ratio, supported by a 24/7 telehealth team and call center. We emphasize Fear Free care, AAHA accreditation, and a balanced, positive culture.
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our nurses are part of a supportive and collaborative network invested in their growth. Our veterinary assistants have the opportunity to work in state-of-the-art facilities with strong doctor:nurse staffing ratios, and have the added support of a 24/7 telehealth team and dedicated call center that drastically reduces incoming calls to the practice - this means you can focus on the pets in front of you! We are committed to a healthy work/life balance, and are dedicated to creating and maintaining a positive work culture. In addition to practicing Fear Free, we are AAHA accredited meaning we abide by incredibly high standards as an organization.
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience.