Veterinary Assistant Manager- Inpatient Services

Courageous Parents Network; Boston (MA); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

403(b) retirement plan

Tuition reimbursement

Paid holidays

Sick leave

Vacation time

Employee discounts for pet health care

Free on-site parking

Job summary

MSPCA-Angell in Boston seeks an Assistant Manager of Inpatient Services to support day-to-day operations of the inpatient unit under the Inpatient Services Manager. You will foster a collaborative, compassionate environment while upholding integrity, service, and excellence.

This leadership role oversees inpatient personnel, assists with scheduling and hiring, manages inventory and budgets, mentors staff, and ensures a positive experience for staff and patients.

Qualifications

• Five+ years of veterinary hospital experience (ECC preferred).
• At least one year in a supervisory/leadership role.
• Excellent verbal and written communication skills.
• A cover letter is required to demonstrate your writing abilities.
• Commitment to MSPCA-Angell's mission and values.

Responsibilities

• Oversee inpatient staff and ensure high standards of care and teamwork.
• Maintain a visible leadership presence on the floor and guide workflow.
• Partner with other departments to ensure policy compliance and patient care excellence.
• Assist with day-to-day inpatient operations, including ER, ICU, and SCU.
• Support staff performance through coaching and participate in reviews.
• Assist with payroll, scheduling, attendance tracking, and personnel records.

Skills

Veterinary hospital experience

Leadership / Supervisory experience

Communication skills

ECC experience

Education

High School or better

Job description

Veterinary Assistant Manager- Inpatient Services

Locations

Angell - Boston
Boston, MA 02130, USA

• Management
• Full-Time
• Requisition #: VETER003818

Description

This is a full-time 40 hour a week position.

THE POSITION:

The Assistant Manager of Inpatient Services plays a critical role in supporting the day-to-day operations of our inpatient unit. Under the guidance and general supervision of the Inpatient Services Manager, this individual fosters a collaborative and compassionate work environment while upholding the highest standards of integrity, service, and excellence.

This leadership position involves overseeing inpatient personnel, assisting with scheduling and hiring, managing inventory and budgetary processes, and helping to ensure a smooth, positive experience for both staff and patients. The Assistant Manager is a visible, approachable presence on the floor, helping to redirect workflow efficiently and mentoring staff with empathy and professionalism.

Some key responsibilities include:

• Provide thoughtful oversight and direction to inpatient staff, ensuring high standards of care and team collaboration.
• Maintain a strong, positive presence on the floor, supporting a cohesive team and redirecting workflow to maintain efficiency.

• Act as a role model of integrity and service, reflecting the mission and values of the MSPCA-Angell in every interaction.
• Partner with fellow hospital departments and veterinary staff to ensure compliance with hospital policies and promote excellence in patient care.
• Assist in day-to-day Inpatient Services Department operations, that include ER, ICU and SCU, using sound judgment to help guide decision-making and problem resolution.
• Support staff performance through interactive meetings, coaching, and participation in the review process.
• Assist with administrative tasks including payroll, scheduling, attendance tracking, and personnel records.

COMPENSATION:

Starting at $43/hour

Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications.

WHO WE ARE:

The Boston MSPCA-Angell is one of the oldest and most venerable humane organizations in the world, and working in an environment that clearly delivers on its mission of advancing the health and welfare of animals adds an important dimension to our work.

WHAT WE’R LOOKING FOR:

We’re seeking a skilled and empathetic leader with:

At least five years of experience in a veterinary hospital environment; ECC experience is essential.

A minimum of one year in a supervisory or leadership role.

Excellent communication skills—both verbal and written. A cover letter is required to demonstrate your writing and communication abilities.

A commitment to our core values and a desire to inspire those values in others.

If you're looking to make a difference at a respected, mission-driven organization—where integrity, compassion, and collaboration are more than just words—this could be the career change you're seeking.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.

If you are interested in working for an organization where your work is an important part of a respected and caring non-profit, this may be the career change you are looking for.

Qualifications

Education

Required

High School or better.

Experience

Required

1 year: Supervisory Experience

5 years: Veterinary Hospital Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.