Veterinary Assistant & CSR — Elevate Pet Care (Port Charlotte)

United Veterinary Care; Port Charlotte (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Short Term Disability

Life Insurance

401K with company match

Health Insurance

Job summary

Veterinary Emergency Clinic in Port Charlotte, FL seeks a cross-trained Veterinary Assistant/Client Service Representative to support doctors and technicians, improve clinic efficiency, and enhance patient care. This full-time role values learning, teamwork, and compassionate service.

Join a team at a United Veterinary Care partner hospital that emphasizes growth, patient-focused care, and a supportive work environment in a busy emergency setting.

Qualifications

• 2 years of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, or similar).
• Excellent communication skills and the ability to problem solve and handle multiple tasks.
• Ability to adapt to changes in the environment and handle stress calmly.
• Must be a team player with patience and a positive attitude.
• Must be able to lift and restrain pets of at least 40 pounds and stand on feet most of the day.

Responsibilities

• Greet patients, their pets, vendors and other visitors to our emergency clinic.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls and send emails.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients and ensure required fields are completed.
• Process bills, invoices and patient payments in office.
• Maintain confidentiality of all patient records.
• Ensure waiting room is quiet, calm, organized and welcoming.
• Assist doctors and technicians with medical treatments, diagnostic tests and procedures.
• Obtain health history from clients and document in EMR.
• Restock and organize medical supplies.
• Constantly advance your knowledgebase and skill set.

Skills

Communication skills

Multi-tasking

Team player

Physical stamina

Job description

Veterinary Emergency Clinic in Port Charlotte, FL seeks a cross-trained Veterinary Assistant/Client Service Representative to support doctors and technicians, improve clinic efficiency, and enhance patient care. This full-time role values learning, teamwork, and compassionate service.

Join a team at a United Veterinary Care partner hospital that emphasizes growth, patient-focused care, and a supportive work environment in a busy emergency setting.