Veterinary Assistant: Compassionate Care & Client Support

VetEvolve; Manchester (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Paid time off

Paid holidays

Employee assistance program

Job summary

VetEvolve in Manchester, MD is seeking a Veterinary Assistant to support veterinarians during exams, diagnostics, and treatments. You will assist with procedures, restrain animals when needed, and help maintain patient records and client communication.

The role emphasizes compassionate care, accurate record-keeping, and proactive client education. Must be able to lift up to 50 pounds and work a flexible schedule as the practice operates with varying hours.

Qualifications

• High school diploma or equivalent required.
• Basic computer proficiency, including practice management software and Microsoft Office.
• Previous experience working with animals preferred; veterinary or animal care background strongly valued.
• Able to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
• Professional, neat appearance consistent with hospital standards.

Responsibilities

• Provides compassionate, professional care to patients and clients at all times.
• Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries.
• Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately.
• Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures.
• Safely restrains animals of varying sizes and temperaments using low-stress handling techniques.
• Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed.
• Creates, reviews, and enters treatment plans accurately in the medical record system.
• Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations.
• Accurately records patient information and maintains organized, up-to-date medical records.
• Enters charges accurately and assists with the client check-out process, including processing payments when needed.
• Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained.
• Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations.

Skills

Compassionate care

Communication skills

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

Practice management software

Microsoft Office

Job description

VetEvolve in Manchester, MD is seeking a Veterinary Assistant to support veterinarians during exams, diagnostics, and treatments. You will assist with procedures, restrain animals when needed, and help maintain patient records and client communication.

The role emphasizes compassionate care, accurate record-keeping, and proactive client education. Must be able to lift up to 50 pounds and work a flexible schedule as the practice operates with varying hours.