Veterinary Assistant Bluffton

A Caring Doctor (Minnesota), P.A.; Bluffton (SC); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Parental Leave

Wellness Resources

Commuter Benefits

Pet Wellness Plans

Job summary

Banfield Pet Hospital is seeking a Veterinary Assistant to support veterinarians and technicians, advocate for pets, educate clients on health, and maintain a safe hospital environment.

You will help maximize productivity, communicate with staff to ensure smooth patient flow, and assist with procedures as allowed by state acts, while mentoring peers. This role emphasizes client education, proper medical record keeping, and safety in a busy, pet-focused hospital.

Qualifications

• Leadership and team collaboration demonstrated in clinical settings.
• Strong written and verbal communication skills in English.
• Ability to multi-task while maintaining accuracy in a busy hospital.
• Organizational skills to maintain clean medical charts and records.
• Problem solving and practical decision-making in pet care.
• Excellent client service and communication with pet owners.
• Basic math for medication dosing and rate calculations.

Responsibilities

• Support veterinarians and technicians to maximize productivity and care quality.
• Educate clients about pet health and preventive care.
• Maintain safe, sterile, and organized treatment areas.
• Assist with procedures that do not require veterinarian or technician assistance.
• Prepare work for procedures and monitor hospitalized or surgical pets as allowed.
• Mentor other paraprofessionals in the hospital.

Skills

Leadership

Communication

Multitasking

Organization

Problem Solving

Client Service

Attention to Detail

English Fluency

Math Basics

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Vet Software

Job description

Role Overview

Veterinary Assistant supports veterinarians and veterinary technicians in ensuring quality veterinary care for all pets. The role advocates for pets, educates clients on pet health, and ensures a safe and effective hospital environment.

Key Responsibilities

• Live and exemplify the Five Principles of Banfield within self and team.
• Act as the extra eyes, ears, and hands for the veterinarian and veterinary technician to maximize productivity and the best quality pet care.
• Communicate with veterinarians, veterinary technicians, and associate staff to maintain the flow of patients.
• Provide professional, efficient, and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance.
• Prepare work for other procedures, ensure client and pet comfort, and monitor hospitalized or surgical pets as allowed by state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and related issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients, and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas.
• Assist with surgery as applicable, using technical skills within state practice acts and NAVTA guidelines.
• Mentor other paraprofessionals in the hospital.
• Perform other duties as assigned.

Qualifications & Competencies

• Leadership: Action‑oriented, customer focused, listens actively, builds peer relationships, and demonstrates personal learning.
• Functional skills: Medical quality drive, results orientation, and priority setting.
• Ability to multi‑task and manage multiple tasks simultaneously without loss of accuracy.
• Excellent written and verbal communication skills, including fluent English.
• Organizational ability to bring systematic order to chaotic situations.
• Problem‑solving skills: identifies, analyzes, and produces practical solutions.
• Client service skills: provides courteous and informative service to clients.
• Intellectual ability: follows instructions accurately, interprets diagrams and written directions.
• Mathematical ability: basic arithmetic, unit conversions, and calculation of rates and percentages.
• Computer skills: comfortable using Microsoft Outlook, Word, Excel, and specialized medical software.
• Initiative, integrity, cooperativeness, flexibility, independence, and stress resilience.

Working Conditions

Ability to work at a computer for long periods, stand, walk, stoop, kneel, crouch, and manipulate up to 50 pounds. The role may require more than 40 hours per week and includes weekends and evenings. The hospital environment has a moderately high noise level. A high level of physical fitness and confidence around animals (dogs, cats, birds, reptiles) is required.

Compensation

Pay range: $15.19 – $19.41 per hour, adjusted for experience, skill level, and education.

Benefits Summary

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and paid parental leave.
• Health and wellness resources, including mental health support.
• Associate life insurance and disability coverage.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Continuing education allowance for eligible positions.
• Commuter benefits and identity protection services.
• Three free Optimum Wellness Plans for pets.

About Banfield

Banfield Pet Hospital is a community of caring professionals that values diversity and commitment to a healthier world for pets. The organization encourages inclusive environments where associates can develop and thrive while providing high‑quality veterinary care.