Veterinary Assistant

Petco; Warrington Township (Bucks County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a compassionate Veterinary Assistant to join their team. In this role, you'll provide exceptional medical care to pets while ensuring a positive experience for their owners. You'll assist veterinarians in various procedures, maintain records, and contribute to a clean and welcoming environment. This position is perfect for those who are passionate about animal care and want to make a real difference in the lives of pets and their families. Join a supportive team that values your contributions and fosters a culture of learning and growth.

Qualifications

• At least 1-year experience in veterinary practice or related animal care.
• Excellent communication skills and a professional attitude.

Responsibilities

• Provide medical care to patients and customer care to their owners.
• Assist doctors with appointments, surgeries, and treatments.

Skills

Veterinary practice experience

Excellent communication skills

Compassionate attitude

Strong telephone skills

Team player

Job description

Join to apply for the Veterinary Assistant role at Petco

Create a healthier, brighter future for pets, pet parents, and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people, and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people, and our planet is good for Petco.

Position Purpose

The purpose of this position involves providing excellent medical care to Vetco Total Care hospital patients and phenomenal customer care to their owners. The Veterinary Assistant embodies our mission and values to all clients. They set the tone for technical and customer support in the hospital and are responsible for fostering cohesion and motivation within the team.

Essential Job Functions

The incumbent must perform all duties with or without reasonable accommodation:

• Greet clients and patients, escort them into exam rooms, obtain weights and vital signs, and record in the electronic medical record (EMR). Collect patient histories and document visits.
• Assist doctors with appointments, surgeries, dentistry, and euthanasia under supervision from the veterinarian, credentialed veterinary technician, HOM, and HLOD.
• Perform patient restraint, process laboratory samples, handle and dispense medications, and maintain records.
• Schedule appointments, provide client education, relay test results, and update records.
• Help prepare patients for procedures, assist with anesthesia, monitor vital parameters, and help in recovery and discharge processes.
• Assist in in-hospital treatments, administer medications, and perform tasks like feeding and walking canine patients.
• Assist in training new staff and disseminate knowledge as required.
• Maintain a clean hospital environment, perform regular cleaning as scheduled.

Other Duties and Responsibilities

• Perform additional duties as assigned
• Provide backup support at the front desk and on the phone

Supervision and Planning

In all patient care activities, the incumbent takes direct supervision from veterinarians and technical staff, and overall direction from HOM/HLOD or supervising technician.

Impact

This role contributes to the growth of productive practice and high-quality care, supporting a cohesive, motivated team and ensuring patient and customer satisfaction.

Qualifications

• At least 1-year experience in veterinary practice or related animal care
• Excellent communication skills
• Compassionate, professional attitude in stressful situations
• Strong telephone and computer skills
• Team player willing to learn and adapt

Work Environment

Primarily conducted in the hospital, involving bending, kneeling, lifting (up to 30 pounds), and standing for long periods. Significant client and pet contact.

Contacts

Regular communication with clients, specialists, and service providers.

Petco is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classes.