Veterinary Assistant

Mission Pet Health; Richmond (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

401k retirement plan

Educational support AVMA programs

Pet care discounts

Job summary

River City Veterinary Hospital in Richmond, VA is seeking a Veterinary Assistant to join a collaborative, compassionate team dedicated to proactive patient care and client empathy. The role focuses on clinical support, patient handling, and efficient clinic operations.

You will work with veterinarians and technicians, performing essential tasks with a patient-first mindset, while benefiting from support for professional growth and access to contemporary digital tools for appointment requests and

Qualifications

• High School Diploma or equivalent.
• Calm and efficient approach, with the ability to handle a fast-paced and sometimes stressful environment with composure.
• Confidence and skill in handling pets of all sizes and temperaments.
• Strong organizational and communication skills.
• Proficiency in fundamental veterinary skills ranging from laboratory and pharmacy to nursing and radiology is a strong asset.

Responsibilities

• Provide essential patient care as a key player in the health of our patients.
• Be the go-to support for the medical team to ensure smooth, efficient workflow.
• Create a positive client experience by assisting with scheduling, payments, and communications.
• Ensure a safe and clean environment through hospital upkeep and equipment maintenance.

Skills

Calm under pressure

Pet handling

Organizational skills

Communication

Vet tech basics

Laboratory skills

Pharmacy

Nursing

Radiology

Education

High School Diploma or equivalent

Job description

River City Veterinary Hospital, proudly serving the Richmond area since 2014, is rooted in providing a collaborative, compassionate, and pro‑active healthcare experience for every patient. The community trust is evident—we hold an exceptional 4.9‑star Google rating and have consistently been recognized as a top provider, earning Richmond Magazine’s Best Veterinary Hospital since 2019, Style Weekly’s Best Animal Hospital since 2016, and Virginia Living Magazine’s Best of Virginia since 2019. If you are seeking a practice where your medical dedication is recognized by both your teammates and the local pet owners you serve, this is where you can truly do your best work. As a future teammate at River City Veterinary Hospital, you will be joining a team recognized for its deep dedication to medicine and client empathy. The leadership here believes that easing the minds of concerned pet parents, especially in urgent situations, is as vital as the diagnosis itself. This commitment creates an environment built for professional growth. Though we maintain a local, personalized feel, joining us means you have access to broader programs designed to help all teammates achieve their career goals, whether you are pursuing credentialing as an LVT or moving toward a leadership role within the organization. We are focused on helping you succeed professionally. We focus intently on comprehensive veterinary services, including animal rescue initiatives and emergency medical topics, ensuring we handle the full spectrum of complex cases. We understand the urgency needed when a pet is not feeling well, providing both diagnosis and crucial emotional support. To streamline client communication and improve workflow efficiency, we utilize modern digital tools like PetPage by AllyDVM, allowing for seamless communication, appointment requests, and prescription refills, even outside of our regular office hours (M‑F 7:30 AM – 6:00 PM, Saturday 8:00 AM – 1:00 PM). You will be fully supported by a dedicated team that prioritizes delivering pro‑active healthcare. Richmond, VA, known as River City, is a dynamic community offering rich history combined with modern vibrancy. Located conveniently on West Broad Street, our facility places you in the heart of a city renowned for its arts, diverse food scene, and extensive park systems bordering the James River. This location provides you with the perfect backdrop for a balanced life, allowing you to easily connect with the community you serve and enjoy ample opportunities for recreation and relaxation outside of the practice.

Your Impact as a Veterinary Assistant

• Provide Essential Patient Care: You'll be a key player in the health of our patients, assisting the medical team with hands‑on care and ensuring every animal is treated with compassion and respect.
• Be the Go‑To Support for the Medical Team: You'll be the backbone of the clinic, anticipating the needs of veterinarians and technicians to ensure a smooth, efficient, and collaborative workflow.
• Create a Positive Client Experience: You'll help create a seamless visit for our clients by assisting with scheduling, payments, and communications, always with a courteous and informative approach.
• Ensure a Safe and Clean Environment: You'll take pride in maintaining the hospital, performing clinic upkeep and equipment maintenance to uphold our high standards of care.

What You'll Bring to the Team

• A High School Diploma or equivalent.
• A calm and efficient approach, with the ability to handle a fast‑paced and sometimes stressful environment with composure.
• Confidence and skill in handling pets of all sizes and temperaments.
• Strong organizational and communication skills.
• Proficiency in fundamental veterinary skills ranging from laboratory and pharmacy to nursing and radiology is a strong asset.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.