Veterinary Assistant

Banfield Pet Hospital; Matthews (NC); On-site; USD 20,925 - 26,739; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Voluntary Protection Benefits

Job summary

Banfield Pet Hospital in Matthews, North Carolina, is seeking a Veterinary Assistant to support veterinarians and ensure the safety of pets and clients. Responsibilities include maintaining a clean environment, effective communication, and educating clients about wellness plans. Preferred qualifications include a certificate from a NAVTA-approved veterinary assistant program and a high school diploma. Benefits include comprehensive health insurance, retirement plans, and paid time off.

Qualifications

• Preferred education includes a NAVTA-approved veterinary assistant program or equivalent.
• High school diploma or equivalent preferred.
• Ability to perform all required skills of a veterinary assistant.

Responsibilities

• Maintain smooth patient flow and keep treatment areas clean.
• Communicate effectively with veterinarians and vet technicians.
• Educate clients about Optimum Wellness Plans.

Skills

Effective communication

Customer focus

Dedication

Education

Certificate from NAVTA-approved veterinary assistant program

High school diploma or equivalent

Job description

Job Summary

The Veterinary Assistant is a key member of the Banfield hospital team who supports veterinarians and veterinary technicians, ensuring the safety of pets, clients, and other associates while maintaining high quality veterinary care.

Responsibilities

• Maintain smooth patient flow and keep treatment areas, exam rooms, and labs clean and organized. • Communicate effectively with veterinarians and vet technicians. • Set up procedures that do not require veterinarian or vet tech assistance. • Educate clients about Optimum Wellness Plans and preventive care. • Mentor other hospital team members.
• Demonstrate dedication, customer focus, good listening, effective communication, and a positive attitude, guided by Banfield’s Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom.

Education & Experience

Preferred Education/Licenses: Certificate from a NAVTA‑approved veterinary assistant program or equivalent combination of education, training, and experience. High school diploma or equivalent preferred.
Preferred Experience: Ability to perform all required skills of a NAVTA‑approved veterinary assistant program to aid practice efficiency.

Pay Range

Pay range: $15.19 – $19.41 per hour. The specific rate is determined based on experience, skill level, and education, and may vary by location and applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best‑in‑Class Student Debt Relief Program for Full‑Time DVMs
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance option
• Company‑Paid Short‑ and Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance for eligible positions
• Backup Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy program
• Voluntary Protection Benefits coverage
• Legal Plan covering a wide range of legal needs
• Identity Protection services
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*).