Veterinary Assistant

Plantation Animal Clinic; Louisville (KY); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) matching

Tuition support for vet tech programs

Medical, dental, and vision insurance

Paid time off

Job summary

Plantation Animal Clinic in Louisville, Kentucky, is seeking a Veterinary Assistant/Receptionist to join our growing four-doctor small animal practice. The role combines client service with hands-on animal care, including assisting veterinarians, handling patients, and managing front-desk duties.

The position offers full-time hours, Monday–Friday with rotating Saturdays, no nights or major holidays, and a supportive team focused on work-life balance.

Qualifications

• Experience as veterinary assistant or receptionist or customer service preferred.
• Interest in both client service and hands-on animal care.
• Confidence handling pets or willingness to learn.
• Strong verbal and written communication skills.
• Positive, dependable, and team-focused attitude.
• Ability to explain information clearly to clients.
• Strong organizational and time-management skills.

Responsibilities

• Welcome clients and patients with warmth and compassion.
• Assist veterinarians during exams and routine patient care.
• Safely handle and restrain patients when needed.
• Support doctors and technicians during treatments and procedures.
• Prepare exam and treatment areas for patient care.
• Communicate treatment plans and hospital policies to clients.
• Answer phones and assist with scheduling and questions.
• Maintain accurate client and patient information.

Skills

Customer service

Veterinary assistant

Job description

Who we are:

Plantation Animal Clinic is looking for a Veterinary Assistant/Receptionist!

Position Details

Role: Veterinary Assistant/ReceptionistStatus: Full-timeSalary: $16.00-$18.00 per hour, negotiable based on experienceSchedule: Monday through Friday with rotating Saturdays; no nights, Sundays, or holidays. Two schedule options are available, both with dedicated lunch breaks and a half-day off during Saturday-work weeks.

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, Roth retirement savings, tuition support for qualifying veterinary technician programs, flexible spending options, and referral bonusesWellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave for eligible employees, generous paid time off, and employee pet care benefitsProfessional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, uniform allowance, state license reimbursement, VTNE reimbursement, and TechLife Professional Development ProgramLifestyle Perks You'll Appreciate: Paid holidays, Employee Assistance Program, employee discounts, predictable scheduling, dedicated lunch breaks, no nights or Sundays, and a team culture built around work-life balance

Looking for a role where you can use both your customer service skills and your passion for hands-on veterinary care?

Plantation Animal Clinic in Louisville, Kentucky, is a growing four-doctor small animal practice looking for a versatile Veterinary Assistant/Receptionist to join our team. We recently expanded our hospital with two additional exam rooms, a new treatment area, a dedicated dental space, and a procedure area - giving our team more room to do what we do best: provide excellent medicine and compassionate service.

This role is ideal for someone who enjoys variety. One moment you may be helping a client understand a doctor's recommendations, and the next you may be assisting with animal handling during an exam. If you enjoy working with both people and pets and want to be part of a team that truly supports one another, we'd love to meet you.

Why You'll Love It Here

• Join a busy, growing four-doctor small animal practice
• Work in an expanded hospital with additional exam, treatment, dental, and procedure spaces
• Use both your client service and hands-on veterinary skills every day
• Enjoy a predictable schedule with two full-time scheduling options
• Get dedicated lunch breaks built into your day
• Work no nights, Sundays, or holidays
• Rotate Saturdays only, with the hospital closing at noon
• Receive a dedicated half-day off during weeks when you work Saturday
• Work with a team that genuinely learns from and helps one another
• Be part of a "better together" culture where wins are shared and challenges are tackled as a team
• Grow your veterinary knowledge through mentorship and professional development
• Make a meaningful impact on both patient care and the client experience

What You'll Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Assist veterinarians during exams and routine patient care
• Safely and confidently handle and restrain patients
• Support doctors and technicians during treatments and procedures
• Help prepare exam and treatment areas for patient care
• Communicate clearly with clients about doctor recommendations and next steps
• Help clients understand services, treatment plans, estimates, and hospital policies
• Answer phones and assist with scheduling and client questions
• Check patients in and out for appointments
• Maintain accurate client and patient information
• Process payments and assist with basic administrative responsibilities
• Support patient flow throughout the hospital
• Help maintain clean, organized, and well-stocked work areas
• Collaborate with teammates across reception and clinical areas
• Provide compassionate support during routine and stressful situations
• Jump in wherever needed to help the hospital run smoothly

What You'll Bring

• Previous veterinary assistant, veterinary receptionist, or customer service experience is preferred
• A genuine interest in both client service and hands-on animal care
• Confidence handling pets or a willingness to learn
• Strong verbal and written communication skills
• A positive, dependable, and team-focused attitude
• The ability to explain information clearly and professionally to clients
• Strong organizational and time-management skills
• The ability to multitask in a busy veterinary environment
• Comfort switching between reception and clinical responsibilities
• A willingness to learn new skills and grow professionally
• Compassion for patients and the people who care for them
• Flexibility and a willingness to support teammates regardless of role
• Availability to work rotating Saturdays
• A commitment to exceptional patient care and client service

The Extras You'll Actually Feel

At Plantation Animal Clinic, teamwork is more than a phrase - it's how we work every day. Everyone supports one another, regardless of job title, and we believe that the best patient care happens when the entire team communicates, collaborates, and shares responsibility.

We also understand that predictable scheduling matters. That's why we offer two scheduling options designed to create consistency and support life outside of work.

Schedule Option One: Monday through Friday, 9:00 a.m.-5:30 p.m., with a dedicated lunch break. During weeks when you work Saturday, you'll have Wednesday morning off.

Schedule Option Two: Monday, Wednesday, Thursday, and Friday, 8:00 a.m.-5:30 p.m., with Tuesdays off and a dedicated lunch break. During weeks when you work Saturday, you'll have Wednesday morning off.

Saturday shifts rotate, and the hospital closes at noon, leaving plenty of time to enjoy the rest of your weekend. We do not work nights, Sundays, or holidays.

Whether you're helping hold a patient, assisting a doctor, answering a client question, or helping someone navigate a treatment recommendation, your contribution matters here. We want you to have the opportunity to use your strengths, continue learning, and feel like a valued part of the team.

Benefits You Can't Beat

Financial Benefits

• Flexible compensation
• 401(k) Matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program for qualifying veterinary technician programs
• Referral Bonus Program

Wellness Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental insurance
• Paid parental leave for eligible employees
• Sick Time / Paid Time Off
• Free or discounted laboratory work for employee pets
• Pet discounts on veterinary services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• State Veterinary Technician License reimbursement
• VTNE exam fee reimbursement
• TechLife Professional Development Program
• Mentorship and opportunities to expand both clinical and client service skills

Lifestyle Benefits

• Paid holidays
• Employee Assistance Program
• Employee discount program
• Two predictable full-time scheduling options
• Dedicated lunch breaks
• Rotating Saturday shifts with a noon closing time
• Dedicated half-day off during Saturday-work weeks
• No nights
• No Sundays
• No holidays
• Supportive and collaborative team culture
• Healthy work-life balance

Diversity, equity, inclusion, and belonging are core values at Plantation Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.