Veterinary Assistant

Hometown Veterinary Partners; Gurnee (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

CE Allowance

Pet Insurance

Telemedicine

Wellness Resources

EAP

Job summary

Hometown Veterinary Partners is hiring Veterinary Assistants (VA) to support our bright, new hospitals in your community. You’ll join a hospital team reporting to the Hospital Director or Partner Doctor, focusing on exceptional client care and patient support.

Roles include patient handling, medication administration, and record-keeping, with emphasis on culture, collaboration, and community. Opportunities are available as full-time or part-time positions, with competitive compensation,

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of veterinary experience.
• Spanish language ability is a plus to support our diverse client community.
• Strong organization and communication skills.

Responsibilities

• Greet clients and their pets in a friendly, professional manner.
• Assist in check-in/check-out and scheduling of follow-up care.
• Restrain and handle pets during examinations and procedures as directed by DVM.
• Prepare and administer medications as prescribed by the DVM.
• Observe animals, report health changes, and assist in emergencies.
• Maintain accurate medical records and logs in the patient chart.
• Educate owners on medications, nutrition, and preventive care as directed by the DVM.

Skills

Client care

Communication

Teamwork

Detail oriented

Education

High School Diploma or equivalent

Job description

Get ready to make a positive impact on your team members, your community, and the veterinary industry!

Hometown Veterinary Partners was founded in 2023 with a mission to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill. We are seeking full and part time Veterinary Assistants (VA) to work right where you live in brand-new, bright, and beautiful veterinary hospitals.

A VA at Hometown Veterinary Partners (HVP) is a member of the hospital team and reports directly to the Hospital Director or Partner Doctor. The VA(s) will support our core beliefs of Culture, Collaboration and Community. You’re empowered to provide exceptional client care that is approachable, accessible, and individualized in your location. You’re a respected member of the team, and your skillset and ideas are vital to a successful hospital which advances medical care, client communication, teamwork, and marketing to build the HVP brand.

This is your opportunity to contribute to the culture of your dreams! You will provide client care in your location while earning a competitive wage and a full suite of benefits. Your experience, background, and unique viewpoints are valued here. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community.

More About Hometown Veterinary Partners

• CULTURE. The center of what makes each hospital special is its culture. We give you the space to build and foster a healthy workplace at each location and support you along the way.
• COMMUNITY. We share in our teams’ excitement to be contributing members of their neighborhoods and to create positive change in our veterinary industry. Our veterinary teams are empowered to maintain local autonomy and growth in their community.
• COLLABORATION. We encourage our teams to embrace an entrepreneurial spirit and operate with growth mindsets. We celebrate everyone’s individual viewpoints, experiences, and backgrounds. We grow together!

Our care teams have important roles in which they collaborate on successful outcomes and advancements in operations, pet care, and client services. We provide services six days/week which include: appointments, scheduled surgeries, and preventative care days.

How You’ll Be Making An Impact

Culture

• Maintain a positive, supportive, and collaborate work environment.
• Bring interpersonal and conflict resolution skills to support an inclusive environment.
• Support the training and onboarding of new team members.
• Provide ongoing input that supports efficiency, productivity, and well-being.
• Identify opportunities and support best practices to contribute to our growth.
• Provide a positive and exceptional client experience and patient care.

Community

• Welcome clients and their pets to the hospital in a friendly and courteous fashion.
• Assist clients in checking in and out as well as setting up appointments for follow-up care.
• Gathering basic vital signs, weight, and history on patients.
• Properly restraining pets during examinations and procedures.
• Prepare and administer medications as prescribed by the DVM.
• Observe animal behavior and health conditions and report to the DVM.
• Assist in cases of emergencies.
• Keep accurate records and logs and record them in patients’ medical notes.
• Advise pet owners on nutrition and healthcare as determined by the DVM.
• Educate owners on medications, husbandry, and recommend practices for their pets as determined by the DVM.
• Perform clinical diagnostics.
• Support in medical procedures such as collecting specimens, performing laboratory procedures and assisting in diagnostic medical, and surgical procedures in accordance with state and federal laws and regulations.

Collaboration

• Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.
• Be a part of quality, safety, and health initiatives.
• Triage emergency cases appropriately and keep clients and pets at ease.
• Review patients’ records to ensure that immunizations, diagnostic and routine testing, and prevention are up to date.
• Note all observations, testing, and treatments in Medical Notes.
• Clean kennels, examination tables/rooms treatment areas, sterilizing equipment and wrapping of packs.

Requirements

• Responsibilities listed above and procedures as defined by the state Practice Act.
• Initiative-taking with a demonstrated passion for excellence and continuous learning.
• Comfort in a high growth environment.
• Demonstrated commitment to ethics and integrity.
• Strong organization, time management, and attention to detail in fast paced environment.
• Solid and effective communication, technology, organizational, and analytical skills
• Ability to relate with clients in a friendly and professional manner.
• Excellent phone etiquette.
• Have reliable transportation.
• Ability to meet the physical demands of the role including standing, sitting, kneeling, and lifting, up to 5lbs, for extended periods of time.
• Ability to maintain professionalism under stressful conditions.
• Ability to exercise patience and empathize with clients.
• Ability to closely follow instructions when preparing and administering treatment to patients.

Experience, Education And/or Training

• High School Diploma or equivalent required.
• One year of veterinary experience required.
• Ability to communicate in Spanish is a plus and will support our diverse client community

Other Details

• Full-time or Part Time Opportunities Available
• Hours: 8 or 10 Hour Shifts
• Day & Evening Shifts, Holidays, Saturday (Closed Sunday)
• Competitive Compensation
• PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)
• Medical, Dental, and Vision Insurance
• Telemedicine
• Wellness & Mental Health Resources
• Employee Assistant Program (EAP)
• Life & Disability Insurance
• Health Savings Account
• Pet Insurance
• Pet Discounts
• 401k
• CE Allowance
• Opportunity for Equity and Advancement
• Flexible Schedule to Allow for Work-Life Balance

Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you ready to be a part of a new, special, and exciting veterinary community where you’re contributing to a better future for yourself, your team, and the veterinary community? Let’s talk!