Veterinary Assistant

Hometown-Veterinary-Partners; Orland Park (IL); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

401(k)

Flexible schedule

Pet insurance

Job summary

Hometown Veterinary Partners is hiring full-time and part-time Veterinary Assistants in Orland Park, Illinois. This role involves providing exceptional client care, assisting with patient examinations, and collaborating with the veterinary team to enhance service quality. Successful candidates will have a High School Diploma and one year of veterinary experience, along with strong communication and organizational skills. The position offers a supportive work culture, competitive pay, and numerous employee benefits including insurance and wellness resources.

Qualifications

• One year of veterinary experience required.
• Reliable transportation needed.
• Ability to relate with clients in a friendly and professional manner.

Responsibilities

• Assist clients in checking in and out and setting up appointments.
• Gather basic vital signs, weight, and history on patients.
• Prepare and administer medications as prescribed by the DVM.
• Provide ongoing input to improve efficiency and productivity.

Skills

Interpersonal skills

Conflict resolution

Organization

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Overview

Get ready to make a positive impact on your team members, your community, and the veterinary industry! Hometown Veterinary Partners was founded in 2023 with a mission to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill. We are seeking full and part time Veterinary Assistants (VA) to work right where you live in brand‑new, bright, and beautiful veterinary hospitals.

About the Role

A VA at Hometown Veterinary Partners (HVP) is a member of the hospital team and reports directly to the Hospital Director or Partner Doctor. The VA(s) will support our core beliefs of Culture, Collaboration and Community. You’re empowered to provide exceptional client care that is approachable, accessible, and individualized in your location. You’re a respected member of the team, and your skillset and ideas are vital to a successful hospital which advances medical care, client communication, teamwork, and marketing to build the HVP brand.

Our care teams have important roles in which they collaborate on successful outcomes and advancements in operations, pet care, and client services. We provide services six days a week which include appointments, scheduled surgeries, and preventative care days.

How You’ll Be Making an Impact

Culture

• Maintain a positive, supportive, and collaborative work environment.
• Bring interpersonal and conflict resolution skills to support an inclusive environment.
• Support the training and onboarding of new team members.
• Provide ongoing input that supports efficiency, productivity, and well‑being.
• Identify opportunities and support best practices to contribute to our growth.
• Provide a positive and exceptional client experience and patient care.

Community

• Welcome clients and their pets to the hospital in a friendly and courteous fashion.
• Assist clients in checking in and out as well as setting up appointments for follow‑up care.
• Gather basic vital signs, weight, and history on patients.
• Properly restrain pets during examinations and procedures.
• Prepare and administer medications as prescribed by the DVM.
• Observe animal behavior and health conditions and report to the DVM.
• Assist in cases of emergencies.
• Keep accurate records and logs and record them in patients’ medical notes.
• Advise pet owners on nutrition and healthcare as determined by the DVM.
• Educate owners on medications, husbandry, and recommended practices for their pets as determined by the DVM.
• Perform clinical diagnostics.
• Support in medical procedures such as collecting specimens, performing laboratory procedures and assisting in diagnostic medicine and surgical procedures in accordance with state and federal laws and regulations.

Collaboration

• Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.
• Be a part of quality, safety, and health initiatives.
• Triage emergency cases appropriately and keep clients and pets at ease.
• Review patients’ records to ensure that immunizations, diagnostic and routine testing, and prevention are up to date.
• Note all observations, testing, and treatments in Medical Notes.
• Clean kennels, examination tables/rooms, treatment areas, sterilizing equipment, and wrapping of packs.

Requirements

• Responsibilities listed above and procedures as defined by the state Practice Act.
• Initiative‑taking with a demonstrated passion for excellence and continuous learning.
• Comfort in a high growth environment.
• Demonstrated commitment to ethics and integrity.
• Strong organization, time management, and attention to detail in a fast‑paced environment.
• Solid and effective communication, technology, organizational, and analytical skills.
• Ability to relate with clients in a friendly and professional manner.
• Excellent phone etiquette.
• Have reliable transportation.
• Ability to meet the physical demands of the role including standing, sitting, kneeling, and lifting, up to 5 lbs, for extended periods of time.
• Ability to maintain professionalism under stressful conditions.
• Ability to exercise patience and empathize with clients.
• Ability to closely follow instructions when preparing and administering treatment to patients.

Experience, Education and/or Training

• High School Diploma or equivalent required.
• One year of veterinary experience required.

Other Details

• Full‑time or Part‑time opportunities available.
• Hours: 8 or 10 hour shifts.
• Day & Evening shifts, holidays, Saturday (Closed Sunday).
• Competitive compensation.
• PTO for part‑time & full‑time team members (inclusive of vacation, sick, personal & holiday).
• Medical, dental, and vision insurance.
• Telemedicine.
• Wellness & mental health resources.
• Employee Assistant Program (EAP).
• Life & disability insurance.
• Health Savings Account.
• Pet insurance.
• Pet discounts.
• 401(k).
• CE allowance.
• Opportunity for equity and advancement.
• Flexible schedule to allow work‑life balance.

Equal Employment Opportunity

Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply

Are you ready to be a part of a new, special, and exciting veterinary community where you’re contributing to a better future for yourself, your team, and the veterinary community? Let’s talk!