Veterinary Assistant

Veterinary Practice Partners; Fenton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Bentley Animal Hospital is seeking a full-time Veterinary Assistant to enhance client experience and provide excellent care to animals. Responsibilities include client communication, assisting in medical procedures, and maintaining accurate health records. The ideal candidate is passionate about animal care, has strong customer service skills, and thrives in a dynamic environment. A commitment to the highest standards of veterinary medicine is essential.

Benefits

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee pet discount

401(k) with company match

Qualifications

• Experience in veterinary settings preferred.
• Ability to handle animals safely and compassionately.
• Technical know-how in medication administration and diagnostic equipment usage.

Responsibilities

• Provide status updates and instructions to clients.
• Educate clients on preventative medicine and wellness care.
• Assist veterinarians during medical and surgical procedures.

Skills

Client Communication

Animal Handling

Customer Service

Job description

Bentley Animal Hospital is hiring a full-time Veterinary Assistant to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement for full-time employees
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $18.00 - $21.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time position with the following schedule:

• Monday: 8:00 AM – 2:00 PM

• Tuesday – Thursday: 8:00 AM – 2:00 PM or 8:00 AM - 7:00 PM

• Friday: 7:00 AM – 5:00 PM

• Every other Saturday: 8:00 AM – 2:00 PM

Key Responsibilities:

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Previous experience working with animals in a veterinary setting is preferred.
• Technical know-how in areas such as disinfection, administering medication, and using diagnostic equipment.
• Physical ability to handle animals safely and compassionately.

About Bentley Animal Hospital

Bentley Animal Hospital, proudly serving Jefferson and St. Louis County, including Fenton, High Ridge, Cedar Hill, Arnold, Hillsboro, and surrounding areas, is dedicated to providing exceptional veterinary care with compassion and friendliness. As an AAHA-accredited hospital, we uphold the highest standards of veterinary medicine.