Veterinary Assistant

Banfield Pet Hospital; Dallas (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Banfield Pet Hospital is seeking a Veterinary Assistant to support veterinarians and technicians in delivering high-quality care for all pets. The role focuses on client education, safety, and maintaining organized treatment areas in a busy hospital setting.

The ideal candidate will assist with procedures, monitor hospitalized pets as allowed by state acts, and help mentor other paraprofessionals while upholding the Five Principles of care and service at all times.

Qualifications

• Leadership and teamwork skills demonstrated in clinical settings.
• Ability to communicate clearly with clients and staff.
• Willingness to mentor paraprofessionals as needed.

Responsibilities

• Support veterinarians and technicians to ensure quality care.
• Educate clients on pet health and preventive care.
• Observe safety protocols and maintain clean treatment areas.
• Assist with procedures and prepare preparatory work as needed.
• Monitor hospitalized or surgical pets as allowed by state acts.
• Maintain accurate medical charts and patient history.
• Demonstrate the Mars Five Principles in daily work.

Skills

Leadership

Action Oriented

Customer Focus

Listening

Peer Relationships

Personal Learning

Functional

Ensure medical quality

Effective communication

Job description

SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS COMPETENCIES

• Leadership
• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning
• Functional
• Ensure medical quality
• Effective communication