Chief of Staff - Vet Health Services

PetSmart; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Leadership stipend

Performance bonuses

Ownership potential

Job summary

A leading pet care provider is seeking a skilled veterinarian in Memphis, TN. This unique role blends hands-on medical care with opportunities for leadership and operational influence. Candidates should possess a Doctor of Veterinary Medicine degree and have a minimum of three years of experience. Responsibilities include providing preventive care, diagnosing conditions, and leading the clinical team. Competitive salary and path to ownership are offered, along with the chance to foster a thriving clinic culture.

Qualifications

• Licensed (and in good standing) to practice veterinary medicine in Tennessee.
• Minimum of 3 years of experience in general practice or preventive care.
• Prior leadership or mentoring experience is a plus.

Responsibilities

• Provide comprehensive wellness care with a focus on prevention.
• Diagnose and treat a wide range of conditions in animals.
• Lead and mentor the clinical team in daily operations.

Skills

Strong communication skills

Team-oriented collaboration

Client education

Education

Doctor of Veterinary Medicine (DVM or VMD)

Tools

Modern veterinary software

Digital records systems

Job description

About The Team

Vet Health Services (VHS) at PetSmart is leading the way in making veterinary care more accessible and impactful. Through our Independent Veterinary Operator (IVO) practices, the PetSmart Veterinary Services (PVS) franchise ownership model, partnerships with Banfield Pet Hospital, in-store vaccine and wellness clinics, and Access to Veterinary Care (AVC) initiatives supported by PetSmart Charities, VHS brings innovative veterinary solutions together under one roof to support pets, pet parents, and the professionals who care for them.

About The Location

Onsite Position: This position is considered Fully Onsite and work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

About The Job

We’re looking for a skilled veterinarian who’s excited to deliver high-quality care and explore the next steps toward ownership. This unique role blends hands-on medicine with leadership and operational influence, giving you the tools, mentorship, and support to lead the operation of a PetSmart Veterinary Services (PVS) hospital.

Why This Role Stands Out

• Potential path to ownership with structured support and coaching
• Competitive salary + leadership & management stipend + performance bonuses
• Opportunity to build and cultivate a clinic culture where pets, clients, and the team thrive
• A role where your voice matters—spanning both high-quality veterinary medicine and operational leadership, not simply another associate general practice position

What You’ll Do – Clinical Responsibilities

• Provide comprehensive wellness care across life stages, with a focus on prevention and client education
• Diagnose and treat a wide range of conditions in dogs, cats, and select exotics
• Perform routine and advanced soft tissue surgeries in a fully equipped suite
• Deliver thorough dental care, including cleanings, radiographs, and extractions
• Create and manage diagnostic and treatment plans using in-house labs and imaging
• Build a caseload aligned with your interests—general practice, surgery, internal medicine, behavior, or others
• Foster lasting client relationships through trust and clear communication

What You’ll Do – Leadership & Ownership Development

• Lead and mentor the clinical team in partnership with Lead Tech on daily operations
• Hire, coach, and develop team members to create a positive, inclusive culture
• Collaborate on staffing, inventory, and marketing with support from the business team
• Help ensure compliance with standards and operating policies for PVS hospitals
• Review clinic performance metrics and receive guidance to grow as a business leader
• Potentially transition into ownership through an independent franchise—with continued support

Qualifications

• Doctor of Veterinary Medicine (DVM or VMD) degree from an accredited institution
• Licensed (and in good standing) to practice veterinary medicine in the state of employment
• Minimum of 3 years of experience in general practice, preventive care, or a community clinic setting preferred
• Prior leadership or mentoring experience is a plus
• Strong communication skills and a genuine passion for client education
• Ability to work collaboratively in a team-oriented, retail-based clinic model
• Comfortable using modern veterinary software and digital records systems

Additional Job Considerations

This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About The Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.