Veterans Social Services Assistant — Intake & Support

U.S. Department of Veterans Affairs; San Diego (CA); On-site; USD 58,000 - 75,000; Full time

Job summary

VA San Diego Healthcare System is seeking a Social Services Assistant within Social Work Service to support Veterans and families. Primary duties include screening Veterans, assessing their needs, guiding them to VA services or benefits, and providing counseling and referrals to appropriate programs.

The role involves coordinating with local Vet Centers, supporting multiple clinical programs, and ensuring documentation in CPRS. Schedule: Mon-Fri, 7:30 AM–4:00 PM; telework not available.

Qualifications

• Transcript must be submitted with your application for education qualifications.
• Experience in counseling and assisting veterans is preferred.
• Strong communication and coordinating referrals with VA programs.

Responsibilities

• Assess Veterans' needs and inform them of VA services or benefits.
• Provide supportive counseling and refer to appropriate programs.
• Link veterans with Social Worker or programs as needed.
• Triages calls and transmits information into CPRS.
• Provide administrative support to clinical services and events.

Skills

Counseling

Communication

Client assessment

Referral coordination

Administrative support

Education

Transcript submission for education

Tools

CPRS

Job description

VA San Diego Healthcare System is seeking a Social Services Assistant within Social Work Service to support Veterans and families. Primary duties include screening Veterans, assessing their needs, guiding them to VA services or benefits, and providing counseling and referrals to appropriate programs.

The role involves coordinating with local Vet Centers, supporting multiple clinical programs, and ensuring documentation in CPRS. Schedule: Mon-Fri, 7:30 AM–4:00 PM; telework not available.