Veterans-First Retail Sales Associate | Customer Service

U.S. Department of Veterans Affairs; Cincinnati (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

Veterans Canteen Service in Cincinnati is hiring for a retail associate. You will assist customers, provide product information, handle transactions, and maintain a clean, organized store environment.

Qualifications include a REAL ID, strong customer service, basic math, ability to stand and lift up to 40 pounds. Prior service-industry experience and familiarity with POS systems are a plus, with on-site work and opportunities to grow within VA healthcare services.

Qualifications

• A current valid REAL ID is required to work at Veterans Canteen Service.
• Excellent customer service skills.
• Basic math skills for handling transactions.
• Must be able to stand, walk, and bend frequently.
• Must be able to lift or move objects up to 40 pounds unassisted.
• One year of experience in the service industry is preferred but not required.
• Familiarity with retail software and point-of-sale systems is a plus.

Responsibilities

• Assists customer in locating products and provides detailed information to enhance their shopping experience
• Handles sales transactions efficiently using a cash register, ensuring accuracy and customer satisfaction
• Restocks merchandise and ensures products are properly labeled for display
• Maintains a clean and organized store environment to ensure a pleasant and efficient shopping experience
• Performs other duties as assigned.

Skills

Customer service

Math skills

Standing/walking

Lifting up to 40 lbs

POS systems

Retail software

Service industry experience

Job description

Veterans Canteen Service in Cincinnati is hiring for a retail associate. You will assist customers, provide product information, handle transactions, and maintain a clean, organized store environment.

Qualifications include a REAL ID, strong customer service, basic math, ability to stand and lift up to 40 pounds. Prior service-industry experience and familiarity with POS systems are a plus, with on-site work and opportunities to grow within VA healthcare services.