Veterans-First Retail Associate – Customer Care & Growth

US-Department-of-Veterans-Affair; Philadelphia (Philadelphia County); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Veterans Canteen Service (VCS) at the Department of Veterans Affairs seeks applicants for a retail/service role in the Philadelphia area. The position emphasizes excellent customer service, handling transactions, and complying with REAL ID requirements.

Candidates should be able to stand for long periods, move items up to 40 pounds, and have basic math skills. Familiarity with retail software and POS systems is a plus and one year in the service industry is preferred.

Qualifications

• Current, valid REAL ID required to work at Veterans Canteen Service.
• Excellent customer service skills.
• Basic math skills for handling transactions.
• Requires constant standing, walking, and frequent bending.
• Must be able to lift or move objects weighing up to 40 pounds unassisted.
• One year of experience in the service industry is preferred but not required.
• Familiarity with retail software and point-of-sale systems is a plus.

Skills

Customer service

Basic math

Standing/walking/bending

Lifting 40 lbs

Retail software knowledge

Tools

POS systems

Retail software

Job description

Veterans Canteen Service (VCS) at the Department of Veterans Affairs seeks applicants for a retail/service role in the Philadelphia area. The position emphasizes excellent customer service, handling transactions, and complying with REAL ID requirements.

Candidates should be able to stand for long periods, move items up to 40 pounds, and have basic math skills. Familiarity with retail software and POS systems is a plus and one year in the service industry is preferred.