Veterans Benefits Advocate & Service Officer

Florida; Gainesville (FL); On-site; USD 41,000 - 50,000; Full time

Job summary

The Florida Department of Veterans Affairs, Bureau of Field Services, seeks a STATE VETERANS' SERVICE OFFICER to join the Gainesville VA Medical Center team. The role focuses on interviewing veterans and family members, preparing and submitting claims for federal and state benefits, and advocating for eligible service members.

Candidates must be veterans with honorable discharge, possess a valid Florida driver’s license, and demonstrate strong communication, organizational, and interpersonal

Qualifications

• Must be a U.S. veteran with an honorable discharge (DD-214 required).
• Valid Florida driver's license.
• Ability to interact professionally with diverse individuals at all times.
• Excellent written and verbal communication skills, including public speaking.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Interview veterans and family members; prepare and submit claims for federal/state benefits.
• Advocate for veterans; assist with appeals and hearings; use VA data systems.
• Review VA laws and regulations; respond to inquiries; process mail and documents.
• Represent FDVA at events; provide briefings on state/federal benefits; liaise with VA centers.
• Assist in preparing forms and financial data for admissions to state nursing homes; verify eligibility.
• Visit National Guard units; maintain contact with bases and reserve units; provide on-site assistance.
• Attend conferences and seminars; may serve as instructor or speaker; perform other duties as assigned.

Skills

Interpersonal skills

Public speaking

Communication skills

Organizational skills

Diversity awareness

Education

Bachelor's degree

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

The Florida Department of Veterans Affairs, Bureau of Field Services, seeks a STATE VETERANS' SERVICE OFFICER to join the Gainesville VA Medical Center team. The role focuses on interviewing veterans and family members, preparing and submitting claims for federal and state benefits, and advocating for eligible service members.

Candidates must be veterans with honorable discharge, possess a valid Florida driver’s license, and demonstrate strong communication, organizational, and interpersonal