Veteran Program Case Manager

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

The Archdiocese of St. Louis is seeking a Rural Counties Case Manager to provide housing-focused case management for veterans and families at risk of homelessness. This role involves assessing client needs, assisting with housing stability within 90 days of enrollment, and documenting services in an organized manner. Candidates should have a college degree or equivalent experience, along with a valid driver's license. The position requires travel across nine rural counties in Missouri.

Qualifications

• 4 to 6 years of professional experience required.
• 1-2 years of experience working with the unhoused population preferred.
• Valid driver license and auto insurance required.

Responsibilities

• Assess client eligibility and needs.
• Assist clients with housing within 90 days.
• Maintain organized client files and documentation.

Skills

Case management

Communication

Data processing

Knowledge of housing resources

Education

College degree or equivalent professional experience

BSW or related field preferred

Job description

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.

Job Summary

Catholic Charities of the Archdiocese of St. Louis through our service line of St. Patrick Center is looking for a Rural Counties Case Manager to provide housing-focused case management to veterans and families enrolled in the Supportive Services for Veterans Families program who are unhoused or at risk of homelessness. Serving nine rural counties, the role uses a wrap‑around approach to assess needs, create individualized service plans, coordinate housing and financial stability resources, and document services. This position is based out of the Festus or St. Charles, MO office and requires regular travel to meet clients throughout the service area. Core working hours for this position are Monday through Friday 8am to 4:30pm.

Overview and Responsibilities

• Assess client program eligibility at initial intake.
• Assess the client’s strengths, desires, and immediate/long term needs.
• Assist with stably housing clients within 90 days of enrollment.
• Make in-home visits to observe indicators of the client’s progress.
• Assist clients with their transportation, clothing, furniture, and food needs.
• Assist clients with monthly budgeting.
• Collaborate with SSVF Peer Support services as needed.
• Receive input from SSVF staff regarding housing, mentoring, substance use and other immediate/long term needs.
• Responsible for meeting goal indicators as outlined in the SSVF grant.
• Assist and complete special case management projects as directed by program Manager or program Director.
• Complete daily and monthly departmental paperwork.
• Update clients’ electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made.
• Create and maintain an organized hard copy file for each client.
• Refer clients to additional resources to address other service needs such as mental health and substance use disorders, and legal assistance.
• Make referrals to other SPC Programs as appropriate.
• Refer clients to local VA medical centers for potential health and financial benefits assistance.
• Develop relationships with clients and their natural supports.
• Work with other employment and veteran services programs within the community and St. Patrick Center staff.
• Networks with federal, state, and local agencies.
• Other duties as assigned.

Knowledge and Experience Requirements

• College degree or 4 to 6 years of equivalent professional experience required.
• BSW or related field preferred.
• Prefer 1-2 years’ experience working with the unhoused population preferred.
• Knowledge of housing and other supportive service resources.
• Valid and current driver license required (MO residents require Class E).
• Valid and current auto insurance required.
• Reliable vehicle is required.

Skills and Competencies Required

• Ability to perform effective case management.
• Ability to follow, understand and meet grant requirements including paperwork.
• Interest in helping veterans reach their full potential.
• Ability to work well with a wide range of people in various settings.
• Excellent computer skills and the ability to process large amounts of data.
• Ability to handle confidential information.
• Ability to remain calm in stressful situations.
• Ability to manage a large caseload.
• Available to work a minimum of 37.5 hours a week.

Resources for Which Responsible

None

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.