Veteran Cemetery Operations & Outreach Specialist

National Cemetery Administration

Fort Snelling Unorganized Territory (MN)

On-site

USD 52,000 - 68,000

Full time

4 days ago

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Job summary

National Cemetery Administration is seeking a Cemetery Administration Specialist to support cemetery operations and interment eligibility activities. You will monitor committal services for compliance, represent the cemetery at events, and handle outreach to Veterans and families regarding memorial benefits.

You will perform clerical duties, generate reports, and coordinate with the Administrative Officer to plan cemetery operations.

Qualifications

One year of specialized experience at the next lower grade level (GS-05) or equivalent.
Experience gathering data, coordinating meetings, establishing and maintaining filing systems, and generating reports using Word/Excel/Outlook/Teams.
Ability to communicate with the public under stressful situations and handle conflicts constructively.

Responsibilities

Monitor committal services for compliance with NCA standards.
Represent the cemetery at committal services and outreach events; inform Veterans and families about memorial benefits.
Perform clerical/office automation duties and generate reports using MS Office suite.
Investigate and determine eligibility for interment; resolve issues such as eligibility and burial inquiries.
Conduct public outreach as needed.